Dog Trainer & Dog-Walking Team Trainer for Frolic Pet Services

About the role

Frolic Pet Services is searching for an experienced Dog Trainer to support dog and cat sitting clients, and assist in training our professional dog walkers. This part-time position is typically paired with our office scheduling position or dog walking positions to combine for more full-time hours (35+).

Responsibilities

• Assistance with and/or at client appointments like dog walking and pet sitting of all pets, breeds, temperaments and training methods.
• Covering emergency call-outs to ensure pets are always cared for - all service areas.
• Behavioral evaluation of client pets over phone with client, in person, at client home, and over messaging.
• Identifying issues and coordinate a plan with the team.
• Providing basic training guidance to clients, when issues are identified, to ensure our staff can safely and successfully complete services.
• Take client and staff calls to support them through emergencies, questions, and provide guidance in various situations that may arise.
• Aid the Operations manager and scheduling team in the companies scheduling system.
• Update client profiles.
• New staff training - online, in person, and evaluation of service area / client introductions as necessary.
• Create and maintain a training profile for each staff member.
• Provide continuing education, guidance, and training support to staff on an ongoing and case by case basis.
• Staff safety evaluation and body mechanic guidance. Ie. dog walk leash handling.
• Provide Dog training to clients using a combination of Frolic related methods/materials combined with your own.
• Provide hands-on, customized training services to new and existing clients.
• Create a guidance plan for dog training clients for the dog walking team.
• Behavioral evaluations.
• Use and adapt to any and all training methods that our clients request.

Qualifications, Skills, & Experience

• 3+ years experience working as a leader within a team, training, managing or supervising.
• Comfortable with the many methods of training and various gear used by clients. ie comfortable supporting clients and staff with handling pets with different training styles, methods, and gear (harness, collar, prong, etc) to ensure the highest level of safety.
• Confident communication - high level.
• Accountability and ownership - thinking ahead and making a plan.
• Attention to detail and follow through - find an issue and execute.
• Interpersonal skills to train and guide clients and staff of various personalities, behaviors, and physical skill and ability.
• Enjoys working in a small close knit team with a shared mission to provide the highest level of pet services to clients.
• Confident in being a spokesperson for our company - ie marketing in person, at events, and outbound calls.
• 2+ years professional experience with one-on-one Dog Training - we are not interested in group setting experience at this time.
• Professionally trained - with IN-PERSON HANDS ON EXPERIENCE. While we appreciate online training and continuing self education, our team needs practical experience.
• You adopt and adjust to various training ideologies.
• High level leash handling skills - understand all tools clients could possibly use.
• Behavioral analysis experience.
• Behavioral modification - understanding various physical, mental, and emotional aspects.
• Knowledge of dog body language.
• Ability to read animal body language and adjust your own, as well as teach others to do the same.
• Prior experience with a variety of breeds and behaviors - no doggie breedists, we love them all!
• 21+, Drivers license, reliable car, travel within our service area required, technology savvy.
• Meet all the requirements we request of our Dog Walkers - see our website https://www.frolicpetservices.com/careers under the Tell Me More About "Physical Requirements" section.

Schedule & Pay

Pay: $21.30-26.00 Hourly W2 employee, with options for commission. Rate is Depending on Experience, Duties, Abilities, and Schedule Availability.

Hours: Initially range from 10-25, with more hours available depending on experience and ability to take on additional roles (ie client services (dog walking) shifts, office/scheduling, management or ownership roles).

Schedule: TBD depending on your availability and company needs - we will customize what works best!

*Most of our clients are M-F 9-3, but we provide in-home services and support our staff in all neighborhoods North Seattle to Federal Way, 365 days a year between 8a-6pm, plus overnight services. You will assist in a varied capacity and schedule will be adjusted to reflect. We expect a routine schedule with changes only planned ahead for new staff training, only last minute changes would be due to other staff emergency coverage, which is rare since our team is highly reliable.

Check us out at Www.FrolicPetServices.com