Documentation Specialist

Duties And Responsibilities

• Develop and write technical information online or in print.
• Produce a significant portion of complex documentation set that complies with documentation plan requirements.
• Develop complex user scenarios that demonstrate the use of product.
• Carefully analyze to design and write the documentation associated with the project.
• Document photos and layouts of the job site for customers' approval.
• Communicate with project managers, field engineers, site personnel, customers, and contractors on related projects.
• Create plans to ensure system compliance, including writing and editing of documentation.
• Maintain (check-in, check-out) the Project Library hard copy and electronic copy.
• Maintain proficient knowledge of AutoCAD; ability to read and edit drawings; create plot files for client end documentation.
• Maintain knowledge of Photoshop to update and maintain network design and cabling documentation.
• Manage data on server; accurately compile files to designated location.
• Complete final documentation binders in bulk for customers; include the process of printing docs, insertion of documents and labeling tabs.

Requirements And Qualifications

• Excellent written and verbal communication, analytical and problem solving skills.
• Excellent time management and organization skills.
• Demonstrate ability to handle multiple tasks simultaneously and to adjust to changing priorities; work well under pressure.
• Demonstrate knowledge of AutoCAD, or must have the ability to quickly acquire knowledge of the software.
• Capable to working independently with limited supervision.
• High level of attention to detail.
• Ability to operate a variety of high-speed digital printing production and office equipment.

Physical Requirements

• Must be able to lift, carry or otherwise move objects up to 40 lbs.
• Must be able to remain in a stationary position about 60% of the time.
• Occasionally move within the office to access file cabinet or office machinery, etc.
• Must be able to sit for prolonged periods; working on computer for up to 8 hours a day.