Documentation Specialist

Toolad has an opening for a Documentation Specialist supporting advertising, creative campaigns, social media, events, client service, audience engagement, and performance reporting. This full-time, 100% remote position is open to candidates throughout the United States.

Responsibilities

• Maintain accurate, organized records and supporting documentation for advertising, creative campaigns, social media, events, client service, audience engagement, and performance reporting, ensuring files can be found and reviewed when needed.
• Check documents and records for completeness, correct naming, required fields, approvals, and version accuracy.
• Apply approved templates, formatting, file-naming, classification, and retention standards across creative advertising and campaign work.
• Track missing documents, expired records, required signatures, and outstanding corrections for the Toolad team.
• Prepare document packages, status summaries, or records for review by the appropriate team while supporting creative advertising and campaign work.
• Protect confidential records and maintain controlled access to sensitive files.

Requirements

• Strong document organization, proofreading, data-entry, and attention-to-detail skills.
• Comfort using document-management systems, shared drives, spreadsheets, and word-processing tools.
• Ability to follow naming, version-control, retention, and access procedures consistently.
• Clear written communication when requesting corrections or missing documents.
• Reliable time management and accurate recordkeeping.
• A pre-employment background check is required.

Pay

$54,000 - $62,000 per year