Documentation Specialist

About the role

Position Overview: We are seeking a Documentation Specialist to support a high-volume document scanning and processing team. This position is responsible for preparing incoming mail and loan-related documents to be scanned into internal systems. This is a production-driven role where speed, accuracy, attention to detail, and reliability are extremely important. Candidates who are dependable, comfortable performing repetitive work, and have experience in fast-paced processing, mailroom, document imaging, data entry, operations, or similar environments can be successful in this position. Work Environment: 100% Onsite.

Responsibilities

• Process incoming mail and documents
• Load incoming mail into equipment that opens and prepares documents for processing
• Move opened documents into the scanning process for upload into internal systems
• Ensure documents are scanned accurately and associated with the appropriate information
• Maintain a consistent and efficient pace in a high-volume production environment
• Review documents for accuracy, completeness, and scanning quality
• Follow established procedures for handling sensitive and confidential information
• Meet daily productivity and quality expectations
• Identify document or scanning issues and escalate when appropriate
• Maintain an organized workspace and document flow

Requirements

• Strong attention to detail and accuracy
• Ability to work quickly while maintaining quality
• Dependable attendance and strong work ethic
• Comfortable performing repetitive, process-driven work
• Ability to follow established procedures consistently
• Comfortable working with scanning equipment and computer systems
• Ability to stay focused in a high-volume production environment
• Preferred backgrounds: document scanning or imaging, mailroom or document processing, data entry, lockbox or payment processing, records management, administrative processing, warehouse or production environments requiring strong accuracy and productivity

Pay

$18.10/hr on W2 – Weekly payout.

Schedule

Monday‑Friday or Sunday‑Thursday; shifts start at 6 AM or 7 AM and end at 2:30 PM or 3:30 PM.