Documentation Specialist

Job Description

The Documentation Specialist is responsible for updating, routing, and release of all controlled documents in site Enterprise Resource Planning system (SAP ECC 6.0).

Providing documentation support to Manufacturing, Quality Assurance, and Maintenance and data entry into the site safety, environmental, and calibration management systems.

Additionally, role will serve as a receptionist for visitors to the site and as a backup to the site Administrative Coordinator.

Responsibilities

• Responsible for updating, routing, and release of all controlled documents in site Enterprise Resource Planning system (SAP ECC 6.0):
• Departmental Instructions
• Standard Operating Procedures
• Making Manufacturing Formulas
• Assay Data Records
• Making Internal Testing Procedures
• Making Forms
• Making Protocols

• Responsible for tracking of all controlled documents (examples):
• Master index of all documents
• Procedure Review Lists
• Document Reference Spreadsheet
• SAP ECC 6.0 Control Log
• Data entry into the site calibration management system (Blue Mountain Regulatory Asset Manager)

• Effective use of Microsoft Office to develop presentations, create documents, and input and analyze data
• Support leadership as required for special projects and assignments
• Functions as receptionist, answering incoming calls and greeting visitors and contractors
• Responsible for creating associate badges and visitor badges
• Responsible for training associates on use of SAP ECC 6.0
• Responsible for creating IT and SAP service tickets
• Will maintain associate phone lists
• Will serve as a backup for the Administrative Coordinator which may include filing, faxing, preparing mail, printing documents related to shop orders, creating reports, and maintaining records.

Knowledge and Skills

• Expertise with Microsoft applications (Word, PowerPoint, Excel, Outlook)
• Effective organization, planning, and interpersonal skills
• Ability to maintain confidentiality with sensitive information
• Must possess customer service and support skills
• Good learning agility and the ability to anticipate future needs
• Strong interpersonal skills and demonstrated capability of working on multiple projects at one time
• Ability to deal with unresolved situations, frequent changes, delays, and unexpected events

Education and Experience

• A high school diploma or equivalent is required
• Three to five years related experience
• Microsoft Office application experience, specifically Word, Excel and PowerPoint
• Proven attention to detail
• Strong organizational and planning skills
• Excellent interpersonal, written, and oral communication skills

Physical Requirements

• Frequently required to operate a computer, file, and retrieve written documents
• The physical demands may also include, but are not limited to, standing, sitting, walking, lifting up to 20 pounds, carrying, reaching, kneeling, and crouching