Documentation Clerk

About the role

Shield Healthcare is looking for a Documentation Clerk in Valencia, CA to process documents that aid in customer order processing. This position is on-site with a set schedule, Monday through Friday, no nights or weekends.

Responsibilities

• Contact doctors and healthcare professionals in order to obtain information for order processing and documentation
• Call healthcare professionals for information related to prescription requests
• Type authorization information into computer system
• Answer questions from healthcare professionals regarding documentation for patient services
• Work renewal reports provided by management

Requirements

• 1-2 years customer service experience, preferably in a doctor’s office
• Strong computer skills
• Data entry experience
• Good organizational and time management skills
• Strong attention to detail

Pay

$19 / hour

Benefits

• Medical, Dental, and Vision
• 401(k) with Company Match
• Sick and Vacation Days
• Flexible Spending Account
• Life & Disability Insurance
• Education Assistance
• Employee Referral Program