Documentation Analyst Senior (Information Mapping)

About the role

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Responsibilities

• Researches, extrapolates, compiles and validates data on flows, systems, coding, and testing problems and processing issues.
• Makes recommendations for process changes and works with management to obtain sign-off and to implement.
• Develops and updates flows and end-user documentation based on research and system changes.
• Facilitates issues meetings; assists in managing intranet site by uploading procedures and maintaining a daily bulletin.

Requirements

• Requires H.S. diploma; 3-5 years related experience, of which at least 2 should be in documentation; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities And Experiences

• Learning and Development and/or Training/Development experience highly preferred.
• BA/BS preferred.
• Information Mapping (certification) experience highly preferred.
• Process Mapping experience preferred.
• Performance Support experience preferred.

Benefits

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $62,040 to $93,060. Location: Denver, CO

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level.

Schedule

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.