Document Specialist I

About the role

The Document Specialist I - Storage is responsible for managing both short-term and long-term document storage, ensuring all documents are organized, securely stored, and easily retrievable. This role involves maintaining the integrity of both pre-requisite (short-term) and title vault (long-term) documentation, as well as providing administrative support.

Responsibilities

• Oversees the short-term and long-term storage of physical Licensing documents
• Organize, barcode, and pull documents from storage
• Aids and supports team members (e.g., Document Specialist I – Processing) depending on capacity and development goals
• Time Management: Proficiency in Microsoft Office and other relevant Holman technologies leveraged by the Licensing and Compliance Department
• Attention to Detail: Strong communication skills
• Notary (Optional/Not Required): Perform all other duties and special projects as assigned

Requirements

• High School Diploma or equivalent required
• A degree in Business Administration or relevant field preferred
• Additional education, certifications, or other distinctions are a plus
• Process a high volume of data entry and/or mailing of documents
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously
• Previous experience in case management, administrative support, or customer service is a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• Ability to work independently and as part of a team
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
• 2-4 years’ experience in case management, administrative support, or customer service related fields
• Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
• Understanding of accounting principles and bookkeeping software may be required
• Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security

Qualifications

• High School Diploma or equivalent required
• A degree in Business Administration or relevant field preferred
• Additional education, certifications, or other distinctions are a plus
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously
• Previous experience in case management, administrative support, or customer service is a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
• Ability to work independently and as part of a team
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
• 2-4 years’ experience in case management, administrative support, or customer service related fields
• Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
• Understanding of accounting principles and bookkeeping software may be required
• Reviewing and improving processes, methods, and tools to increase efficiency, accuracy, and security

Skills

• Microsoft Office proficiency
• Other relevant Holman technologies
• Strong time management skills
• Attention to detail
• Strong communication skills
• Notary certification (optional)

Benefits

At Holman, we offer a comprehensive benefits package including:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Pay

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $24.65 - $35.13 USD per hour.