Document Specialist I

About the role

Continuously performs various activities such as mail preparation, sorting, scanning and basic indexing relating to the document imaging process for inbound mail supporting up to 25 business units.

Location and Hours

This is a 1st Shift opportunity onsite in our Caledonia, MI DS&L Location. Shift Hours: Monday - Friday from 8:30 am to 5:00 pm.

Essential Job Functions

• Executes all relevant duties and general knowledge related to the full life cycle of a document such as the entry, evaluation, assignment and exit procedures.
• Applies basic knowledge of corporate location codes, PO boxes and business units to efficiently distribute documents.
• Continuously sorts and separates mail, and prepares documents for scanning by removing fasteners such as staples, paper clips, rubber bands, etc.
• Conducts proper stamping and appropriate placement of patch pages.
• Consistently operates a high speed scanner and works with imaging software to transfer paper documents to digital for electronic transfer.
• Conducts basic indexing responsibilities by identifying and keying index attributes such as policy and/or agency numbers in order to properly identify document owners.
• Appropriately identifies, sorts and purges confidential documents to carefully destroy through facility shredding system.
• Consistently achieves production standards set by the leadership team in order to attain Company production quality standards.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Less than one year related work experience preferred.

Skills

• Possesses strong technical aptitude.
• Strong keyboarding (at least 35 wpm) and 10-key skills.
• Demonstrated analytical skills.
• Strong attention to detail and critical thinking.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Demonstrated problem solving skills.
• Proficient in English written and verbal communication skills.
• Demonstrates excellent judgment and decision making skills.

Physical Environment

• Ability to perform sedentary work along with bending, reaching, walking, standing, lifting, and carrying up to 40 lbs.
• Repetitive use of arms and hands to prepare mail, scan documents, and enter data.
• Working around machines that generate heat and paper dust (Scanners, Letter Openers, etc.).

Benefits

• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance