Document Services Specialist

About Us

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions, and professional services firms. At Opensity, we provide integrated operational platforms, automation, and advisory services that enable clients to modernize operating models, reduce cost, and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting, and hospitality and facilities services.

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. A Document Services Specialist will help our clients streamline their administration of business operations. This position is located at Opensity's newly remodeled facility with a hybrid schedule after 90 days of employment.

Responsibilities

• Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
• Prepare and edit complex documents, spreadsheets, and charts
• Provide coordination and administrative support for special projects
• Efficient handling of time-sensitive and confidential materials
• Perform document diagnostic activities related to troubleshooting document inconsistencies
• Create and/or revise work product using direct keyboard entry, scanner, or electronic conversion methods of input; transcribe audio and digital dictation including deposition transcripts as required
• Spell check, proofread, and/or cross-check documents to ensure accuracy and completeness
• Strive to increase skillset knowledge level by participating in company training courses, research, and onsite training sessions

Requirements

• HS Diploma or GED
• 1+ year working in document outsourcing or legal industry preferred
• Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning
• Ability to multi-task with strong attention to detail
• Strong initiative required; ability to work independently with minimal direct supervision
• Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
• Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus

Pay

The compensation range for this role is up to $24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will depend on the individual's location, skills, experience, and qualifications.