Document Processing Specialist

About the role

This position is responsible for the coordination, referring, tracking, and monitoring of all eligible mortgage and maintenance accounts through the audit, recordation, cancelation, foreclosure (judicial & non-judicial), and/or deeding functions. You will prepare legal documents (Warranty Deed, Satisfaction of Mortgage, Deed, Deed-In-Lieu, Notice of Default, Liens, etc.), audit these legal real estate documents to ensure proper execution and intent, communicate identified deficiencies for corrections, review title searches, make recommendations to cure issues, electronically record documents, and conduct comprehensive searches of public records—all within department turnaround standards and with a high level of accuracy. Work must comply with state/federal guidelines, SOX & PII compliance, and business standards.

Responsibilities

• Review deeds, mortgages, and other legal real estate documents for various states to ensure proper execution and readiness for next steps.
• Review title searches to confirm proper chain of title and, as needed, make recommendations to clear title issues.
• Closely monitor each stage of the process, communicate challenges to timelines to management, vendors, and attorneys, and adhere to state and county guidelines.
• Ensure County and State recording requirements are followed.
• Maintain integrity of data in multiple tracking structures.
• Navigate all Holiday Inn Club Vacations (HIVC) systems.
• Confirm reporting is accurate, adjust or amend as needed, and communicate to management.
• Scan documentation into imaging system.
• Assist other disciplines within the team to provide support and backup as needed.
• Perform administrative functions when required, such as copying, filing, sorting, and scanning.

Requirements

• Associate’s Degree.
• Proficiency in Microsoft Office.
• Timeshare and/or title-related experience (2+ years required).
• Florida Title Agent license desired but not required.
• Ability to organize and analyze data.
• Accurately type 50 words per minute.
• Strong communication skills, both orally and in writing.
• High attention to detail.
• Flexibility to work outside of departmental operating hours.