Document Preparation Clerk

Responsibilities

• Prepares documents such as brochures, books, periodicals, catalogs, and pamphlets for copying or photocopying.
• Cuts documents into individual standardized pages, using a paper cutter or razor knife.
• Reproduces document pages as necessary to improve clarity or adjust standardized page size according to copy machine limitations.
• Stamps standard symbols on pages or inserts instruction cards to notify Duplicating Machine Operator of special handling.
• Prepares cover sheets and document folders for material, and index cards for files, and files folder according to index code and copies priority schedule.
• Supports the task by identifying and resolving potential issues within the Document Preparation process.
• Reviews records to determine best preparation practices.
• Ensures that each box is properly labeled.
• Verifies that all boxes in multiple-box sets are present prior to processing.
• Verifies Federal Firearms License information to the appropriate batch cover sheet and internal documentation.
• Removes all non-essential material from required records.
• Ensures the removal of staples and paper clips and repairs torn pages.
• Maintains numeric file with a high degree of accuracy.
• Safeguards, organizes, and sorts all boxes of individual dealer records.
• Ensures all electronic media received in the OBRR is requested, tracked, and updated with the dealer record set during the Document Preparation process.
• Updates the Warehouse Tracking System with necessary FFL and disposition information, which may include creating box labels.
• Performs quality assurance checks of team workloads.
• Accurately documents communication details in a logical, organized manner.
• Performs record management duties as indicated in the Document Preparation procedures.

Requirements

• Ability to work with minimal supervision and follow policies and procedures.
• Experience in performing work requiring attention to detail and accuracy.
• Good sense of time management and the ability to work under time constraints.
• Willingness to work as a team player.
• Strong sense of customer service.
• Understanding of the importance of consistently delivering high-quality work.
• Computer skills, including accurate use of keyboard, familiarity with web browsers and basic Microsoft Office applications.
• Experience in identifying and submitting potential problems to appropriate levels of management.
• Ability to frequently lift up to 40 pounds.
• Performing frequent repetitive motions using fingers, hands, wrists, and arms.

Qualifications

• High school diploma or general education degree (GED).
• Ability to obtain and maintain MRPT facility credentials/authorization.

Skills

• Attention to detail.
• Time management.
• Customer service.
• Computer proficiency.
• Problem identification and resolution.

Benefits

• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retail benefits (including 401(k) matching).
• Retirement benefits.
• Employee stock purchase plan.
• Tax-saving options.
• Disability and life insurance.
• Pet insurance.