Document Management Technician

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

About the role

Document Management Technician is responsible for executing the prescribed Performance Goals outlined by the Document Management Supervisor within the Specialty Division of Markel. Performance Goals articulate productivity and accuracy standards for the Document Management Technician.

Responsibilities

• Assist with the processing or routing of a variety of incoming documents or email requests
• Recognize Underwriting, Claims, or Audit documents to make appropriate decisions on processing
• Understand and execute assigned Performance Goals by following prescribed training guidelines
• Adhere to prescribed productivity standards
• Adhere to prescribed accuracy standards
• Contribute to team meeting service level standards set forth by department leadership
• Maintain a professional working relationship with colleagues at Markel

Requirements

• High School Diploma required
• Strong written and typing skills
• Strong oral communication skills
• Adequate proficiency in Microsoft Office products (Outlook, Word, Excel)
• Strong team player
• US Work Authorization required (Markel does not provide visa sponsorship for this position, now or in the future)

About Us

Markel Group (NYSE – MKL), a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

• We’re all about people
• We win together
• We strive for better
• We enjoy the everyday
• We think further

Benefits

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

• Multiple health, dental, and vision insurance plan options
• Optional life, disability, and AD&D insurance
• 401(k) with employer match contributions
• Employee Stock Purchase Plan
• Paid time off (PTO)
• Corporate holidays and floating holidays
• Parental leave