Document Imaging Clerk

Job Summary

The Document Imaging Clerk is responsible for preparing and scanning customer files and other internal customer documents into IBM’s Kofax Validation and OnBase modules. This role reports to the Document Imaging and Validation Team Lead.

Job Functions

• Scans documents according to batch class, ensuring text is clear and visible.
• Sets up loans and reorders documents according to document type, importance, and final delivery point.
• Sends documents to appropriate departments after imaging.
• Processes incoming packages and logs individual loans.
• Sorts loans according to document type and priority.
• Files as a system of organization and storage for all documents.
• Validates documents in the Kofax system promptly and efficiently.
• Audits packages and documents.
• Ensures RightFax emails are handled.
• Images and logs complaints, custodials, and processes checks.

Qualifications

• Education: High School diploma or equivalent required.
• Experience: 0 – 1 year experience
• General proficiency with Microsoft Office applications (Excel, Word, Outlook, etc.).
• Ability to communicate effectively and efficiently via phone, email, and person to person.
• Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken.
• Ability to manage multiple and/or conflicting responsibilities.
• Great attention to detail and organizational skills.
• Ability to work in a team environment.

Physical Demands

• Must be able to remain in a stationary position 75% of the time.
• Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
• Must be able to exchange accurate information at all times.
• Must be able to identify and assess account status and determine appropriate process.
• Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.

Benefits

• Medical and Dental Plan with Prescription Coverage and Vision.
• Competitive benefits including 401(K) includes 100% company match of the first 4%.
• Paid time off days (PTO), maternity/paternity leave, and holidays.
• Community involvement including Volunteer Paid Time Off (VTO).
• Tuition Assistance for your first degree.
• Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
• Collaborative and energetic work environment.
• Professional development and promotional opportunities.
• Competitive bonus programs.