Document Control Specialist II (Onsite: Sacramento, CA)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses, and governments interact with vehicles.

About the role

The Document Control Specialist II role is a position in our Document Management Group in the Research Team. The role will include multiple activities within a secure area. Document Control Specialists are required to handle documents in a timely, accurate, and efficient manner while maintaining a consistent flow from one department to the next.

Responsibilities

• Partner with various departments to research and locate missing titles, file batches, and fix errors when they occur, using available resources and investigative skills.
• Use company proprietary software for research and data entry.
• Retrieve perfecting documents from a secured vault repository.
• Handle documents in a timely and efficient manner while maintaining consistent flow from one department to the next.
• Ensure that the assigned work is always completed within our service level agreements.
• Follow established procedures and compliance requirements.
• Assist in all areas of the department as needed (Scanning, Verifying, Quality Control, ICM and TV).
• Analyze documents to determine the appropriate action and routing based on document type and client requirements or expectations.
• Process title documents with a high level of accuracy and quality through complex sorting, logging, identifying, matching, entering, auditing, routing, and researching as required.
• Solicit customer feedback to improve service.
• Demonstrate attention to detail, good organizational skills, adaptability, consistent accuracy, and thoroughness.
• Work a flexible schedule as needed, including occasional overtime.

Requirements

• High School Diploma/GED and 1-3 years’ experience in a related field or any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
• Strong knowledge of Microsoft Word, Excel, PowerPoint.
• Excellent interpersonal and collaborative skills to work effectively with teams throughout the organization.
• Ability to work in a fast-paced environment, receptive to change, and able to multitask.
• Ability to learn processes and procedures quickly.
• Ability to prioritize workload and produce quality results.

Preferred Qualifications

• Knowledge of DMV title processing.
• Knowledge of Kofax & TMS.
• Strong attention to detail and communication skills.

Schedule

Expected schedule will be Mon, Fri 12pm-8:30pm & Tues, Wed, Thurs 1pm-9:30pm.

Pay

The hourly rate range for this position is: $19.25-$22.50. The final pay will be determined by multiple factors including, but not limited to, location, education, experience, training, and skills.

Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision.
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA).
• Generous PTO.
• Pet Insurance.
• Retirement Planning.
• ID Theft Insurance.
• Life and Disability Insurance.
• Commuter Benefits.
• Accident & Hospital, Critical Illness Insurance.
• Tuition Reimbursement.