Document Control Specialist I (Onsite: Sacramento)

About the role

Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another through our Vehicle-to-Government (V2Gov) technology platform. The Document Control Specialist I is an entry-level position within our Document Management Group, responsible for handling documents promptly, accurately, and efficiently while maintaining workflow across departments. This role operates within a secured area and may include tasks such as receiving, sorting, scanning, batching, filing, pulling, or validating documents.

Responsibilities

• Open and sort incoming mail to route to the correct internal department or return to the client based on internal documentation.
• Identify and distinguish between various types of incoming documents to ensure accurate routing.
• Sort vehicle titles by client, state, template, and document type, creating batches with a high degree of accuracy.
• Maintain tracking logs for incoming mail.
• Ensure all interoffice items and client return packages include a routing cover sheet.
• Enter and create batch folder labels for the correct client and document type.
• Process all mail in date-received order.
• Validate other agents' return client mail shipments as assigned.
• Utilize shipping software to return packages to clients.
• Complete and attach tracking tags to all mail trays.
• Use company proprietary software for research, data entry, and account follow-up activity.
• Follow instructions and maintain workflow standards while attaining production and quality goals.
• Adhere to all company policies and procedures.
• Execute escalated or expedited transactions.
• Perform other duties as necessary.
• Work a flexible schedule, including overtime and weekends as needed.

Physical demands include standing, sitting, bending, reaching, pulling files, climbing step ladders, and lifting or pushing up to 35 lbs. The role operates in a closed, secure environment with no windows.

Requirements

• High School Diploma or GED.
• Strong knowledge of Microsoft Word, Excel, and PowerPoint.
• Excellent interpersonal and collaborative skills to work effectively with teams across the organization.
• Preferred: Knowledge of DMV title processing.
• Strong attention to detail and communication skills.

Workplace Environment

• Routine and repetitive production work.
• Prolonged exposure to computer screens.
• Variable shifts for Day, Evening, Part-Time, and Full-Time, which may include Saturdays.

Pay

The hourly rate range for this position is $20.00 - $22.00. Final pay will be determined by factors including location, education, experience, training, and skills.

Applicants may be required to submit to a drug screen as a condition of employment after a job offer is made, as allowed by state law.

Benefits

• Comprehensive healthcare coverage (Medical, Dental, and Vision) for you and your family.
• Tax-advantage accounts, including Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
• Generous PTO.
• Pet Insurance.
• Retirement planning options.
• ID Theft Insurance.
• Life and Disability Insurance.
• Commuter Benefits.
• Accident & Hospital, Critical Illness Insurance.
• Tuition Reimbursement.

Vitu fosters a collaborative, inclusive, and innovative work environment where employees feel valued and empowered. We are committed to providing reasonable accommodations for applicants or employees with disabilities, unless such accommodations would cause undue hardship.