Document Control Specialist | Based in Arlington Heights Office

Founded in 1971, WITRON has become an international leader in automated storage logistics with more than 7,000 colleagues worldwide. Our teams act as professionals equipped to find the best solutions for our customers' specific needs. Our growing division now has close to 1,000 employees, and our corporate culture is characterized by passion, cooperation, and the drive to move things forward.

About the Role

As a Document Creation and Control Technician, you will be a key contributor to maintaining the integrity and efficiency of our documentation processes. Your role ensures that all documents meet company standards, regulatory requirements, and ISO guidelines, supporting operational excellence across our facilities.

The ideal candidate demonstrates exceptional attention to detail and accuracy, thrives in a dynamic environment, and possesses strong organizational and time management skills. You approach challenges with a solution-oriented mindset and maintain a commitment to continuous improvement.

Responsibilities

• Develop documents and reports in accordance with company guidelines and ISO standards
• Maintain and improve WITRON documentation as required
• Collaborate with the documentation team on projects
• Support facilities with documentation needs
• Train management and IT personnel on document creation and management processes
• Organize and manage WITRON SharePoint infrastructure
• Provide support for issues related to communication systems (MS Outlook, Teams, local servers)
• Recommend opportunities for improving tool efficiency and identify better alternatives
• Ensure compliance with safety regulations and maintain a clean, safe work environment; actively participate in health and safety programs
• Travel up to 30% as required
• Perform other related duties and projects as assigned

Requirements

• Certificate or Diploma in Computer Science or Information Systems
• Minimum of 2 years of relevant experience
• Advanced proficiency in Microsoft Office applications (Word, Excel with VBA, Outlook, Power BI, and Power Automate)
• Experience with Microsoft SharePoint
• Detail-oriented with a strong focus on quality
• Excellent time management and organizational skills; ability to adapt and manage multiple priorities in a dynamic environment
• Comfortable working in a fast-paced setting, performing repetitive tasks, and sitting for extended periods
• Strong analytical and problem-solving skills
• Effective written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Ability to build and maintain relationships with stakeholders, including managers, supervisors, and local control center personnel
• Knowledge of ISO 9001 standards is an asset

Benefits

• Health insurance
• AD&D (Accidental Death & Dismemberment) insurance
• 401(k) retirement savings plan with company match
• Dental insurance
• Full vision insurance coverage
• Company-paid life insurance
• Company-paid short-term and long-term disability insurance
• Leave of absence support program
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Legal insurance
• Discounted gym memberships
• Discounts on services/products
• Blue365 health & wellness discounts
• Tuition reimbursement
• Employee Assistance Program
• Telehealth services
• WITRON Bonus program (eligibility required)
• Special Days benefits for life milestones
• Brand name work apparel and professional tools
• Collaborative corporate culture with open-door policy, company events, and team-building measures
• Career growth and development opportunities

Pay

$35.00–$38.00 per hour, based on experience and qualifications