Document Administrator

About the role

InterDent is seeking a highly organized and detail-oriented Document Administrator to manage, maintain, and coordinate business documents and records across the organization. This position supports administrative teams by ensuring documents are accurately prepared, properly categorized, securely stored, and readily accessible to authorized personnel. The Document Administrator may work in a remote environment depending on business and position requirements. The successful candidate will collaborate with teams across multiple departments, manage document workflows, maintain accurate records, and help ensure that administrative processes are completed efficiently and consistently.

Responsibilities

• Create, organize, update, and maintain electronic and physical documents.
• Review documents for accuracy, completeness, formatting, and consistency.
• Upload, scan, index, and categorize documents within internal systems.
• Maintain organized document repositories and filing systems.
• Track document revisions, approvals, and retention requirements.
• Retrieve records and documentation in response to authorized internal requests.
• Identify missing, outdated, duplicate, or incorrectly filed documents and coordinate corrections.
• Assist departments with document preparation, formatting, and distribution.
• Maintain confidentiality when handling patient, employee, financial, and company information.
• Prepare document tracking reports and administrative summaries.
• Follow established policies for document security, retention, archiving, and disposal.
• Communicate effectively with remote and onsite team members to coordinate document-related activities.

Requirements

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous experience in document administration, records management, office administration, data entry, or a related field.
• Strong attention to detail and excellent organizational skills.
• Proficiency with Microsoft Word, Excel, Outlook, and document-management systems.
• Excellent written and verbal communication skills.
• Ability to manage multiple documents and assignments while meeting deadlines.
• Strong understanding of file organization and document-control practices.
• Ability to handle confidential information with discretion.
• Comfortable working independently in a remote environment when applicable.

Bonus Points

• Experience working in healthcare, dental, or other regulated environments.
• Familiarity with electronic health records or practice-management systems.
• Knowledge of HIPAA and healthcare information privacy practices.
• Experience with document-control, records-retention, or information-governance procedures.
• Advanced Microsoft Office and PDF-editing skills.
• Experience supporting geographically distributed or remote teams.
• Familiarity with workflow-management, scanning, indexing, or digital-archiving platforms.

Benefits

• Medical, prescription, dental, and vision coverage.
• 401(k) savings plan with company match.
• Paid time off and holidays.
• Professional development and learning opportunities.
• Tuition reimbursement opportunities.
• Collaborative and supportive work environment.
• Opportunities for career growth across corporate and practice-support teams.
• Flexible remote work opportunities for eligible positions.

Competitive compensation aligned with experience and role.