Dockmaster General

About the role

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Schedule

Weekend Shift: Thursday - Monday 8:00 a.m - 4:30 p.m

Responsibilities

• Champion operation safety as well as support of hand tools and dock-related equipment, as required
• Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities
• Manage and sequence trailer docking, release, and yard flow, applying knowledge of trailer anatomy and fleet safety standards
• Monitor dock conditions and exercise stop-work authority when unsafe conditions are identified; follow proper escalation procedures
• Partner daily with site operations, transportation, yard services, and customer-facing teams to prioritize multiple tasks and competing demands
• Communicate professionally with internal and external stakeholders, maintaining a strong customer service mindset
• Ensure dock activities align with process guidelines, safety standards, and site SWIs, seeing tasks through to completion
• Support dock and yard organization in alignment with 7S workplace standards
• Conduct regular visual inspections and maintain high observational awareness to identify risks, inefficiencies, or potential delays
• Use Microsoft Office 365 and Google Suite tools to track activity, communicate updates, and document issues
• Provide coverage and operational support to site leadership and Lead peers as needed

Requirements

• Experience working in a warehouse, distribution, dock, yard, or transportation-related environment
• Demonstrated ability to coordinate dock or yard activities in a fast-paced operation
• Working knowledge of trailer docking, release procedures, and trailer anatomy
• Ability to work outdoors in all weather conditions and across varied terrain
• Proven ability to follow defined processes, safety standards, and escalation protocols
• Strong communication skills with the ability to engage in daily customer-facing and cross-functional interactions
• Comfort using Microsoft Office 365 and/or Google Suite applications

Qualifications

• Previous experience in a lead, coordinator, or informal leadership role
• Exposure to safety programs, yard management systems (YMS), or WMS environments
• Experience supporting or enforcing safe work practices and stop-work authority
• Mechanical aptitude or familiarity with basic hand tools and dock equipment

Skills

• Work extended time outdoors in varying weather conditions
• Stand, walk, and traverse uneven surfaces throughout the shift
• Maintain situational awareness in a high-traffic dock and yard environment
• Support a flexible schedule as business needs require
• Carry objects 3-5 feet weighing up to 50lbs, routinely
• Stand for prolonged periods of time >4 hours
• Walk continuously more than 10,000 steps (4-5) miles per day
• Bend, stoop, squat, twist, push and pull objects of various shapes and sizes in the team lift
• Tolerate hot and cold work environments
• Ability to use powered and/or manual lifting equipment to assist with the team safety moving inventory in accordance with established protocols and safety guidelines

Benefits

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

Pay

Competitive compensation based on experience and qualifications.

Company Information

We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law. We engineer faster, smarter, leaner supply chains.