Dockmaster General, 1st Shift

About the role

At GXO, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Responsibilities

- Champion operation safety as well as support of hand tools and dock-related equipment, as required - Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities - Manage and sequence trailer docking, release, and yard flow, applying knowledge of trailer anatomy and fleet safety standards - Monitor dock conditions and exercise stop-work authority when unsafe conditions are identified; follow proper escalation procedures - Partner daily with site operations, transportation, yard services, and customer-facing teams to prioritize multiple tasks and competing demands - Communicate professionally with internal and external stakeholders, maintaining a strong customer service mindset - Ensure dock activities align with process guidelines, safety standards, and site SWIs, seeing tasks through to completion - Support dock and yard organization in alignment with 7S workplace standards - Conduct regular visual inspections and maintain high observational awareness to identify risks, inefficiencies, or potential delays - Use Microsoft Office 365 and Google Suite tools to track activity, communicate updates, and document issues

Requirements

- Experience working in a warehouse, distribution, dock, yard, or transportation-related environment - Demonstrated ability to coordinate dock or yard activities in a fast-paced operation - Working knowledge of trailer docking, release procedures, and trailer anatomy - Ability to work outdoors in all weather conditions and across varied terrain - Proven ability to follow defined processes, safety standards, and escalation protocols - Strong communication skills with the ability to engage in daily customer-facing and cross-functional interactions - Comfort using Microsoft Office 365 and/or Google Suite applications

Qualifications

At a minimum, you'll need: - Previous experience in a lead, coordinator, or informal leadership role - Exposure to safety programs, yard management systems (YMS), or WMS environments - Experience supporting or enforcing safe work practices and stop-work authority - Mechanical aptitude or familiarity with basic hand tools and dock equipment

Skills

- Ability to work extended time outdoors in varying weather conditions - Stand, walk, and traverse uneven surfaces throughout the shift - Maintain situational awareness in a high-traffic dock and yard environment - Support a flexible schedule as business needs require - Carry objects 3-5 feet weighing up to 50lbs, routinely - Stand for prolonged periods of time >4 hours - Walk continuously more than 10,000 steps (4-5) miles per day - Bend, stoop, squat, twist, push and pull objects of various shapes and sizes in the team lift. - Tolerate hot and cold work environments - Ability to use powered and/or manual lifting equipment to assist with the team safety moving inventory in accordance with established protocols and safety guidelines

Benefits

We offer a competitive benefits package including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.