Docketing Manager

Serves as the subject matter expert on docketing procedures and is responsible for leading, managing, and supervising the Firm's litigation docketing activities. Manages and oversees the daily operations of the docketing department, including setting performance expectations and measurements. Ensures accurate and timely entry of all docketing information into the firm's docketing system. Responds to questions from attorneys and staff regarding procedural aspects of docketing nationwide. Conducts regular audits of the docketing system to ensure accuracy and compliance. Develops and implements docketing procedures and best practices. Regularly recommends and implements process improvements and changes to increase efficiency and improve service levels. Partners with internal and external subject matter experts to update docketing standards. Stays updated on changes in court rules and procedures; summarizes and communicates with docketing and legal teams. Establishes and maintains effective working relationships with technology and services vendors. Serves as an escalation point for the team, and acts as a liaison to IT and outside vendors on litigation docketing matters and processes. Trains and supervises docketing staff, providing guidance and support as needed. Generates reports and provides updates on docketing activities and compliance. Manages large projects and carries projects through to completion with infrequent direction, making management decisions necessary to complete projects. Uses excellent verbal, written, and communication skills, and is courteous and professional at all times. Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice as needed. Operates office equipment such as PCs, phones, calculators, and photocopy machines. Maintains a neat and orderly workplace and follows adequate safety procedures while carrying out all duties.

Responsibilities

• Lead, manage, and supervise the firm's litigation docketing activities.
• Oversee daily operations of the docketing department, setting performance expectations and measurements.
• Ensure accurate and timely entry of docketing information into the docketing system.
• Respond to attorney and staff inquiries regarding docketing procedures nationwide.
• Conduct regular audits of the docketing system for accuracy and compliance.
• Develop and implement docketing procedures and best practices.
• Recommend and implement process improvements to increase efficiency and service levels.
• Collaborate with internal and external experts to update docketing standards.
• Monitor changes in court rules and procedures, summarizing and communicating updates to legal teams.
• Maintain effective relationships with technology and service vendors.
• Act as escalation point and liaison to IT and outside vendors on docketing matters.
• Train, supervise, and support docketing staff.
• Generate reports and provide updates on docketing activities and compliance.
• Manage large projects from inception to completion with minimal direction.
• Make management decisions necessary to complete projects.
• Operate office equipment and maintain a neat, orderly, and safe workplace.

Benefits

• Competitive salary
• Comprehensive benefits package
• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Retirement plan with generous contribution
• Paid time off