Dock Supervisor

About the role

Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and government regulations.

Responsibilities

• Oversees safe and efficient dock operations for all terminal staff.
• Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.
• Conducts daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
• Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage.
• Reviews operational reports and provides recommendations to improve terminal efficiency and service.
• Promotes and enforces a safe, clean, and organized dock environment.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend the English language to perform tasks such as conversing with co-workers and the public, understanding instructions and regulations, responding to inquiries, and completing shipping documents and reports.

Preferred Qualifications

• 5+ years of warehouse, freight, dock, forklift, or pallet jack experience.
• Prior supervisory experience.
• Strong knowledge of Department of Transportation (DOT) regulations and safety procedures.
• Forklift certification or hazmat training.
• Strong attention to detail and accuracy in verifying shipments.

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, walk, bend, stoop, and lift throughout the shift.
• Frequent lifting, pushing, pulling, or carrying freight up to 100 pounds; team lift or mechanical assistance required for heavier items.
• Regular use of hands and arms for handling freight, operating pallet jacks, and securing loads.
• Ability to climb on and off forklifts, trailers, and dock platforms safely.
• Adequate vision and hearing (with or without correction) to operate equipment, read labels, and follow safety signals.
• Ability to work in varying temperatures and weather conditions, including heat, cold, rain, and snow due to dock and yard exposure.
• Ability to work varying schedules, including nights, weekends, and holidays based on operational demands.

Benefits

At Saia, your success is our success! We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.