Dock Supervisor

Job Duties and Responsibilities

• Directly supervises 10 - 30 employees within the Depot.
• Indirectly supervises 1-2 employees within the Depot’s office.
• Carrries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interviews, hires, trains, and appraises employees.
• Plans, assigns, and directs work; ensures equipment is inspected, maintained, and cleaned.
• Oversees all inbound and outbound loads, performing final quality checks.
• Shifts employee tasks to handle workload spikes.
• Makes recommendations to the Manager regarding staffing, best practices, and continuous improvement.
• Participates in employee performance reviews.
• Ensures a clean, sanitary, and safe working environment.
• Maintains accurate inventory, production accuracy, and overall warehouse quality.
• Shares responsibility for building security and asset safeguarding.

Job Qualifications

• High school diploma or GED, or one to three months related experience and/or training, or equivalent combination of education and experience.
• Working knowledge of Microsoft Office software including Outlook, Excel, and Word.
• Two or more years of warehouse and logistics experience preferred.
• Previous supervisory or team lead experience highly preferred.

Job Competencies

• Leadership - Exhibits confidence, inspires and motivates others, accepts feedback, gives recognition, and influences actions and opinions.
• Managing People - Includes staff in planning, decision-making, facilitates, and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular feedback; develops subordinates' skills; solicits and applies customer feedback; fosters quality focus; improves processes, products, and services; continually works to improve supervisory skills.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.