Dock Supervisor

About the role

Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and government regulations.

Responsibilities

• Oversees safe and efficient dock operations for all terminal staff.
• Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.
• Conducts daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
• Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage.
• Reviews operational reports and provides recommendations to improve terminal efficiency and service.
• Promotes and enforces a safe, clean, and organized dock environment.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various shipping documents, reports and records required of the position.

Preferred Qualifications

• 5+ years of warehouse, freight, dock, forklift, or pallet jack experience.
• Prior supervisory experience.
• Strong knowledge of Department of Transportation (DOT) regulations and safety procedures.
• Forklift certification or hazmat training.
• Strong attention to detail and accuracy in verifying shipments.

Work Conditions and Physical Demands

• Ability to stand, walk, bend, stoops, and lift throughout the shift.
• Frequent lifting, pushing, pulling, or carrying freight up to 100 pounds; team lift or mechanical assistance required for heavier items.
• Regular use of hands and arms for handling freight, operating pallet jacks, and securing loads.
• Able to climb on and off forklifts, trailers, and dock platforms safely.
• Adequate vision and hearing (with or without correction) to operate equipment, read labels, and follow safety signals.
• Able to work in varying temperatures and weather conditions, including heat, cold, rain, and snow due to dock and yard exposure.
• Able to work varying schedules, including nights, weekends, and holidays based on operational demands.

Benefits

• Health Benefits - Comprehensive medical, vision and dental coverage at reduced rates – not to mention 100% free medical premiums after 10 years with Saia.
• Physical Wellness - A comprehensive program focused on preventive care, early detection of conditions, condition management and One Pass gym memberships through our partners including United Healthcare, Teladoc and Livongo.
• Protection - Company-paid coverage (disability, life) as well as low-cost supplemental coverage (life, critical illness, accident, etc.) and other programs like the Employee Disaster Relief Program.
• Flexibility - Company policies and programs that support flexibility, such as weekly pay and paid time-off, including but not limited to vacation, sick days and holidays.
• Financial Well-being - Competitive pay, company match on our 401(k) and Roth 401(k) retirement programs with immediate vesting, employee stock purchase program, flexible spending accounts, legal insurance, financial planning and more.
• Perks - Uniform allowance, job referral bonuses, safety awards, anniversary program, Driver Academy, scholarship program, overtime when you want it and more.
• Emotional Wellness - Company programs that provide support include our employee assistance program and behavioral health coverage through our medical plan.

Related Content

• Corporate Responsibility - Check out our latest Corporate Responsibility Report to learn more about our commitment to the environment, those with whom we work, and the communities that sustain us.
• Our History - It's been a long and exciting road. We look forward to driving business as a company and community partner for another 100 years.
• News & Press Releases - Learn about the latest Saia news and press releases here.