Dock Supervisor

Job Duties and Responsibilities

• Directly supervises 10 - 30 employees within the Depot.
• Indirectly supervises 1-2 employees within the Depot’s office.
• Carrries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interviews, hires, and trains employees; plans, assigns, and directs work; appraises performance; ensures others are inspected/maintained/clean; rewards and disciplines employees; addresses complaints and resolves problems.
• Has direct oversight of all inbound and outbound loads.
• Key holder, responsible for opening or closing the facility.
• Ensures all receiving, inspection, DBR QC, priority load quality and put away processes are performed correctly and completed daily.
• Oversees all outbound loads, providing a final quality check, ensuring that shipments are made on schedule to meet the Customer’s needs.
• Shifts employee’s tasks as needed to handle spikes in the workload to remain current. Will perform some of the work as required from time to time.
• Ensures accurate Inbound Sort Worksheets and TDS Repair quantities when needed.
• Ensures Equipment and Machines are clean, inspected, safe, and operating correctly.
• Provides ongoing coaching and training to all workers to ensure processes are performed correctly and on time.
• Provides feedback to Manager as it relates to KPIs.
• Makes recommendations to Manager related to staffing, best practices, and continuous improvement.
• Participates in the employee’s annual performance reviews.
• Promotes a clean, sanitary and safe working environment at all times. Ensures safety measures are always adhered to.
• Ownership in maintaining an accurate inventory, production accuracy, and overall quality of warehouse.
• As part of the management team, shares responsibility for building security, and safeguarding of assets.
• Ensures safety measures are always adhered to.
• Performs other duties as assigned by management.

Job Qualifications

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Working knowledge of Microsoft Office software including Outlook, Excel and Word.
• 2 or more years of warehouse and logistics experience preferred.
• Previous supervisory or team lead experience highly preferred.