Dock Lead

Key Responsibilities

• Lead and coordinate the activities of Dock Helpers during assigned shifts.
• Assign daily tasks and monitor work performance to ensure operational requirements are met.
• Support supervisors in achieving on-time flight departures and customer service standards.
• Ensure all loading and unloading activities are completed accurately and efficiently.
• Aid in staffing adjustments based on flight schedules and operational needs.

Dock Operations

• Oversee the receipt, staging, and dispatch of catering equipment, carts, and supplies.
• Verify quantities and conditions of products received and shipped.
• Ensure proper documentation and tracking of equipment and inventory.
• Maintain aircraft catering schedules and prioritize workload accordingly.
• Cook with Production, Transportation, and Warehouse teams to support operational requirements.

Safety & Compliance

• Enforce company safety policies and procedures.
• Ensure compliance with food safety, HACCP, sanitation, and airline security requirements.
• Conduct regular dock inspections to maintain a clean and organized work environment.
• Report accidents, incidents, equipment damage, and safety concerns immediately.
• Ensure proper use of personal protective equipment (PPE).

Training & Team Development

• Train and mentor new Dock Helpers on operational procedures and safety standards.
• Monitor employee performance and provide coaching as needed.
• Promote teamwork, accountability, and a positive work environment.
• Aid in attendance monitoring and performance feedback.

Equipment & Inventory Control

• Monitor the condition of carts, containers, pallets, and dock equipment.
• Ensure proper handling and storage of products and materials.
• Report maintenance issues and equipment malfunctions promptly.
• Aid in inventory counts and reconciliation activities.