Dock and Door Technician - Lead

About the role

The Dock and Door Technician - Lead is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment.

Responsibilities

• Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service area
• Install, service, and repair commercial/industrial doors, door opening systems, loading/warehouse docks, and dock leveling systems
• Lead point of contact to mentor other technicians and be a liaison for management
• Perform preventative maintenance on Bailey equipment and systems at customer sites
• Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits
• Ensure quality through checking for proper installation, balance, and clearance
• Proactively address customer needs and expand Bailey business through prompt, friendly, and safe service
• Handle other duties and special projects as assigned

Requirements

• The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors.
• Education/Training/Experience: A technical school certificate or equivalent experience in mechanical repairs, a minimum of two (2) years' experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment. Experience in welding, steel fabrication, and electrical.
• Skills, Knowledge, And Abilities: Strong mechanical skills, great communication skills, good, safe work habits, strong diagnostic and repair skills, able to work with minimal or no supervision in the field.
• Licenses Or Certifications: Required: Valid Driver’s License