DOCK AND DOOR TECHNICIAN

Hugg & Hall Equipment Company is a full-service equipment dealer specializing in industrial and construction equipment since 1956, with 17 locations across Arkansas, Oklahoma, and Louisiana.

About the role

Field Dock & Door Service Technicians function as part of the Warehouse Products Service Team and are responsible for installing, diagnosing, and repairing warehouse docks and doors.

Responsibilities

• Repair warehouse docks and roll-up doors to bring each customer's facility back to operational safety standards through safety protocols, evaluating repair needs, and communicating those effectively with the customer.
• Perform new installations on dock and door projects.
• Effectively communicate with all involved parties about possible downtime and job progress, including the Warehouse Products team to ensure quality customer service and communications.
• Operate in a safe, efficient manner with minimal supervision.

Requirements

• Minimum 1 year experience installing and repairing loading dock equipment, commercial doors, and high-speed doors preferred.
• Minimum 21 years of age with a clean driving record.
• Above-average communication skills.
• Ability to complete DOT medical certification if assigned a DOT-rated vehicle.
• High school diploma or equivalent.
• Possessing or having the ability to obtain a complete line of tools.

Skills

• Electrical experience, including proper use of a multimeter.
• General knowledge of operating various equipment.
• Ability to accomplish duties with accuracy and timeliness.
• Related experience may include: Dock Equipment Installer, Commercial Door Technician, Dock Maintenance Technician, Warehouse Door Installer.

Physical demands / Environmental conditions

• Work in operating facilities and outdoors, traveling to customer locations with exposure to varying weather conditions and temperatures.
• Frequently work on equipment with potential hazards where appropriate safety equipment and practices are required.
• Must be able to lift 50 pounds; occasionally lift items weighing up to 100 pounds.
• Must be able to push/pull up to 100 pounds.
• Requires standing, walking, twisting, climbing, and crawling.
• Requires bending, stooping, kneeling, or squatting, and handling/fingering on a daily basis.
• Requires driving a van/truck to and from customer locations.
• Must be able to wear safety glasses and safety shoes.
• Must be medically capable of performing all aspects of the job with maximum safety.
• This position is deemed a Safety Sensitive job under state medical marijuana laws.

Benefits

• Competitive compensation.
• Performance bonuses.
• Insurance (Medical, Dental, Vision, and Life Insurance, plus several supplemental benefits).
• Generous PTO plan.
• Paid holidays.
• 401k with company match.