DNOC Lead (NE III) (Government)

Description Of Job Duties/Responsibilities

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Work to be performed at a government customer site in Aurora, CO.

Supervise network support and client server specialists

• in the planning, coordination, and implementation of network operations, maintenance, repair, or upgrades.
• train and manage a team of network support specialists to provide incident response support to the Tier 2 and Tier 3 network engineers in the resolution of incident tickets.
• Support operations team with administering networks to include hardware, systems software, applications software, and all configurations.
• Develops and implements methodologies for analysis, testing, monitoring, and support of LAN and WAN networks.
• Support the evaluation and implementation of new network technologies into the network to ensure the NOC can provide the client with robust and proactive monitoring of network health.
• Analyze incident trends, escalate incidents to problems, and develop solutions to resolve network issues.
• Perform configuration management functions to ensure asset management records are accurate and concise.
• Leverage various network tools to quickly identify and isolate customer impacting events on the network.
• Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents.
• Diagnose hardware and software problems and replace defective components.
• Layer 1 and Layer 2 network experience.
• Configure and troubleshoot layer 2 switching (VLAN’s).
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
• Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE.
• Familiar with Viso and Service Now.

  Required Qualifications

  • Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master’s and 10 years, bachelor’s and 12 years, associates and 14 years or HS diploma and 16 years.
  • Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.

  Required Clearances

  • TS/SCI with polygraph.

  Pay

  The DNOC Lead (NE III) (Government) earns between $98,100 - $220,946 yearly.

  Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Weekly Hours 40
  • Time Type Regular
  • Location: Englewood, Colorado

  Equal Opportunity Employer

  At AT&T, we believe in the power of inclusion and diversity. We strive to create a workplace where everyone feels valued and respected. We are committed to providing equal employment opportunities to all individuals regardless of their race, color, national origin, citizenship status, physical or mental disability, religion, creed, gender, sex, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.