Site Lead (NE III) (Government)

About the role

AT&T Global Public Sector provides secure, IP‑enabled, cloud‑based network solutions and professional services to the Federal Government. The National Security Team supports the intelligence community by operating and assuring critical voice, video, and collaboration services. AT&T is seeking a Site Lead to support the Intelligence Community’s computer data communications systems, including providing design specifications, testing and inspections for computer networks, planning and implementing upgrades, and analyzing and organizing hardware and software solutions through network modeling. This is a full‑time onsite position located in Las Cruces, New Mexico, requiring five days per week at the designated work site; no relocation is offered.

Responsibilities

• Lead a team of 8‑12 Tier II Network Engineers accountable for the operations and maintenance of a complex and robust Intelligence Community communications network.
• Provide training, mentoring, development, and accountability for all Tier II personnel assigned to the site.
• Oversee the overall health and wellness of all Program personnel assigned to the customer location.
• Manage personnel and material resources to ensure tasks, projects, and services meet or exceed contract SLO/SLA’s in compliance with the contract SOW and QASP.
• Task internal and external resources (including vendors) to execute all network operations and maintenance activities, as well as service delivery, recapitalizations, and service enhancement projects.
• Develop and implement local quality control processes to inspect, measure, and implement solutions that drive individual and team efficiency and effectiveness.
• Ensure all products and services comply with regulatory and quality standards, and that Program standards, processes, and procedures are followed.
• Serve as the technical advisor and Program representative at Site meetings, Program meetings, and Technical Exchanges, balancing programmatic equities with site and customer needs.
• Collaborate with design/implementation engineers to develop solutions to complex network issues that impede the implementation, operation, and maintenance of communications network physical and logical systems.
• Collaborate across