DME/Check-In Receptionist

Dme

• Home Health Referrals
• DME orders through parachute
• Ostomy supply orders
• Trach supply orders
• Pleur X Cath Orders
• Urinary Cath Supply orders
• PEG orders
• Aerocare Medical Oxygen orders
• TPN orders
• Home IVF
• Wig/Mastectomy Orders
• Lymphedema Garments

Leadership Competencies

• Maintaining attendance/punctuality in accordance with system policy & procedure
• Adhering to the dress code and maintaining a neat appearance
• Wearing and displaying ID badge appropriately at all times while on duty
• Maintaining an organized and clean work area
• Maintaining confidentiality as outlined in practice policy & procedure
• Limited equipment/computer use to work-related functions
• Willingly performing other duties as assigned
• Completing tasks within designated time lines as directed by management
• Following employee conduct expectations as outlined in the Employee Handbook
• Addressing co-workers in a courteous and professional manner at all times
• Communicating effectively and appropriately as may be observed by physicians, management, staff, patients, visitors and co-workers
• Demonstrating sensitivity to patients and their family members
• Maintaining self-control in times of organizational stress and/or patient crisis
• Recognizing unsafe and/or unusual situations and calling them to the attention of management

Job Qualifications

• Previous experience as a receptionist, guest services, or customer service role
• Strong interpersonal and communication skills
• Ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office Suite and scheduling systems
• Professional appearance and positive demeanor
• Knowledge of UCBC physicians, service lines, and company structure (or willingness to learn)
• Experience in healthcare or hospitality is a plus