DLO Client Admin Billing Rep

Location: Oklahoma City, OK

Schedule

Monday–Friday, 7:00 AM–4:00 PM. This position has the capability of transitioning to a hybrid schedule after the required training period.

Essential Functions

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities

• Analyze data to ensure all billing information is complete and accurate (knowledge of ABNs required)
• Previous experience with obtaining prior authorizations
• Follow up on inquiries from patients as needed
• Distribute departmental mail
• Provide excellent customer service
• Complete training to become signed off on data entry requirements
• Learn the billing front-end system and become familiar with all systems involving the billing function
• Visit at least one other area/department to gain knowledge of their processes/procedures and how they affect one another
• Begin assisting with 135 follow-up
• Accurate data entry, including typing at 50 WPM
• Additional responsibilities as needed

Requirements

• Previous experience with obtaining prior authorizations
• Accurate data entry, including typing at 50 WPM
• Good computer skills and ability to adapt to using multiple computer systems
• Able to take instruction from a variety of sources without adversity
• Excellent communication skills, both verbal and written
• Excellent customer service skills
• Ability to analyze data
• Must be able to maintain a professional attitude under heavy workload and in stressful situations
• Must be able to work overtime when needed

Physical and Mental Requirements

• Ability to sit for long periods of time