Client Admin Billing Rep

About the role

This position researches billing discrepancies and assists with communication and resolution of errors.

Responsibilities

• Research billing discrepancies as requested by clients or sales reps
• Make recommendations for resolution where adjustments are necessary
• Correspond with clients and/or sales reps
• Have an advanced working knowledge of applicable systems (Salestool, Salesforce, QTN, QIS, ESP, etc) and understand how they integrate
• Coordinate follow up
• Other duties as assigned

Qualifications

• 2 years experience in Quest account setup highly preferred
• Advanced proficiency in Salestool, Salesforce, QTN, QIS, ESP highly preferred
• Advanced proficiency in Microsoft products
• Attention to details
• Excellent written communication skills
• HSD or equivalent required

Benefits

• Healthcare Insurance: eligible employees and their dependents receive coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment. Premiums are subsidized by Synectics.
• Dental Insurance: eligible employees and their dependents receive a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment.
• Vision Insurance: eligible employees receive vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment.
• 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. All employees who are 21 years of age or older may invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.