DIVISIONAL MANAGER ($10-$50M)

Duties and Responsibilities

• Responsible for the performance and operational effectiveness of assigned departments in compliance with NEXCOM policies and procedures.
• Monitors and maximizes financial performance.
• Develops sales projections for assigned departments, analyzes operational reports to ensure goals are met, and initiates corrective action as necessary.
• Exercises a high degree of initiative and business judgement in achieving objectives.
• Maintains liaison with NEXCOM merchandising and operations staffs regarding business strategies and programs.
• Develops, implements, and maximizes merchandising strategies and promotional programs.
• Ensures all NEXCOM merchandising standards are maintained to include signs, labels, and visual presentation.
• Keeps abreast of current industry market trends for assigned departments.
• Conducts comparisons with other retailers to benchmark business practices.
• Identifies and recommends new merchandise vendors and/or services to NEXCOM Buying Teams.
• Ensures effective replenishment method for assigned departments.
• Monitors inventory levels for consistency with NEXCOM merchandise standards and store operating objectives.
• Provides feedback to merchandise buyers regarding product saleability, local demand, slow/fast moving items, etc.
• Ensures maximum utilization of vendor assets to achieve store requirements and objectives.
• Acts as Contracting Officer's Technical Representative (COTR) for assigned concession and contracted operations.
• Coordinates product knowledge and job skills training for department managers, supervisors, and sales associates.
• Supervises assigned personnel. Staffs key vacancies, evaluates performance, takes corrective action, etc.
• Operates as an integral part of the Navy Exchange complex management staff, including providing supervisory oversight to store operations as assigned.
• Performs other related duties as assigned.

Qualifications

Total of 5 years of experience required, consisting of:

General Experience: Three years of experience gained in operational, administrative, merchandising, retail sales, or other responsible work which enabled the applicant to gain a general knowledge of merchandising, sales, or inventory practices and procedures, skill in dealing with others in person-to-person work relationships, and the ability to exercise mature judgment.

Substitution of Education for Experience: One year of academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4-year bachelor's degree for 3 years of general experience.

Specialized Experience: Two years of progressive experience which provided a background in retail merchandising such as coordination of sales promotions, display of merchandise, control of inventory stock and records, customer relations, exempt or non-exempt supervisory experience, and ensuring effective security, safety, and fire regulations or similar work which demonstrated the knowledge and ability within the retail management area for which responsible.

Additional Information

• The incumbent of this position must file a Financial Disclosure Report (OGE Form 450) as required.
• Primary Location: United States-Florida-Atlantic Beach
• Organization: Mayport
• Job: Store Management
• Schedule: Full-Time (35+ hours)
• Unposting Date: Sep 11, 2026, 8:59:00 PM