Divisional Communications Lead

About the role

Software Guidance & Assistance, Inc., (SGA), is searching for a Divisional Communications Lead for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. Seeking a Divisional Communications Lead to support Cyber, Data, Risk & Resilience (CDRR), a global Technology division operating at the intersection of cybersecurity, data, technology risk, fraud, and non-financial risk. This role is responsible for translating complex cyber, risk, resilience, and technology topics into clear, audience-appropriate communications that inform, engage, and influence employees, senior leaders, and key stakeholders across the Firm. This role reports to the CDRR Chief of Staff. This is a high-execution, content-heavy communications role. The successful candidate will not only help shape communications strategy but will also own the day-to-day delivery of communications from concept through distribution: drafting, editing, stakeholder review, approval routing, calendar management, channel execution, quality control, and post-send follow-up. The role supports a broad portfolio of communications including executive messages, organizational announcements, divisional newsletters, Firmwide and Technology-wide risk communications, cyber awareness content, employee engagement campaigns, Open Forum / town hall communications, intranet content management, and major multi-week internal threat awareness campaigns.

Responsibilities

• Communications Strategy & Planning: Lead planning and execution of CDRR's communications portfolio, translating divisional priorities into audience strategy, messaging, channels, timing, and approvals aligned with Technology-wide and Corporate Communications standards; maintain a forward-looking calendar and editorial cadence across newsletters, executive communications, campaigns, Open Forums, and risk/cyber awareness content, managing multiple concurrent workstreams at varying lifecycle stages; maintain audit-ready approval trails, version control, and distribution records.
• Content Development & Editorial Production: Own the full content lifecycle for assigned communications: intake, drafting, editing, fact-checking, stakeholder review, approvals, quality control, distribution, and archiving; draft and edit executive communications for CDRR senior leaders — organizational announcements, leadership memos, and sensitive or high-visibility messaging — partnering with Chiefs of Staff and SMEs to validate content; produce a high volume of communications across formats — emails, newsletters, alerts, memos, intranet posts, and campaign copy — and own recurring newsletters such as “We Are CDRR,” the bi-monthly newsletter for the global divisional audience; apply rigorous quality control — proofreading, link checks, distribution-list validation, sender verification — and drive review/approval workflows across CDRR leadership, Technology Communications, and Corporate Communications before any broad distribution.
• Campaign & Firmwide Communications: Drive communications execution for major CDRR and Technology/Firmwide threat awareness initiatives, including building campaign plans, tracking dependencies, and coordinating Creative Services and other stakeholders through completion; lead or support communications to CDRR, Technology-wide, or Firmwide audiences, including cyber/information security alerts and policy communications, partnering with SMEs to translate complex technical topics into clear, actionable messaging.
• Stakeholder Management & Governance: Serve as the central coordination point across CDRR, Technology Communications, Corporate Communications, divisional leadership, and SMEs, supporting recurring forums to align messaging, manage cadence, and resolve competing priorities; maintain editorial standards, templates, runbooks, and repositories to support consistent, repeatable execution, and ensure appropriate review, approval, and confidentiality handling across all communications.
• Employee Engagement & Events: Support communications for the quarterly CDRR Open Forums and other engagement events — drafting and distributing invitations, agendas, and follow-ups, and coordinating logistics with event owners and CDRR leadership; support communications governance for external recognition, awards, and other divisional management activities, coordinating submissions and related content with relevant stakeholders.
• Metrics, Continuous Improvement