Division Service Manager - Atlanta, GA
Meyer Lab · Kansas City, MO · 1 mo ago
OTHRFull-time
Compensation Brief Description Highly competitive compensation package – Base Salary + annual bonus potential based on performance and growth of your team Competitive benefits package 401(k) with company match Mileage reimbursement provided Annual Sales Promo Trips Annual Leadership Retreats (many include spouses) – New Orleans, Virgin Islands, Jamaica, Cancun, Spain Opportunity for career advancement with a rapidly growing company Benefits Fantastic company culture with a work hard, play hard mentality13-week comprehensive training programWork out of a home officeCompetitive Benefits packageAnnual President’s Club trip for top performers401(k) with company matchOpportunity for career advancement with a rapidly growing company Job Summary Meyer Lab is a US-based and industry leading chemical manufacturer. We are proud of our family-oriented, employee-friendly environment, and pride ourselves on the talents and experience of our valued employees. Come join our team today as a Division Service Manager in the Atlanta metro. As Division Service Manager, you will be responsible for motivating a team of 7-8 service members to exceed expectations and achieve their goals consistently. Division Service Managers enhance individual contributor performance through weekly coaching and managing performance. Job Duties Customer Base Expansion – Coaches team to drive increased share of wallet with cross-selling and upselling sales plays while maintaining high levels of customer satisfaction Coaching & Development – Enhances individual contributor performance through ad-hoc assistance and weekly 1:1 coaching sessions. Recruitment & Onboarding – Attracts, evaluates, hires, develops, and retains top talent through consistent recruiting, hiring, ongoing coaching, and enablement practices developed in collaboration with revenue operations and enablement teamsChurn risk mitigation – Proactively identifies and manages underperforming territories; upskilling struggling service managers as necessary and reducing the likelihood of customer churn Cross-functional alignment – Collaborates with sales, service, operations, and enablement leaders to ensure alignment on strategies and tactics for teams to execute against. Maintains close sales alignment to facilitate smooth customer handoffs Territory Coverage This position services Alabama, Florida, and Georgia Required Qualifications Minimum of 10+ years of experience in service management role.Previous experience in chemical manufacturing or related industryDemonstrated ability to manage a team and reinforce strategic objectives, cultivate a high-performance culture, and provide effective coaching to drive results Expertise in customer relationship management, and the mitigation of churn risk throughout the customer lifecycleExcellent communication, presentation, and interpersonal skills Strong organizational and time management skills Company Info Meyer is a US-based chemical manufacturer focused on delivering customized industrial cleaning programs that address our customers’ most critical needs. Our commitment to providing tailored solutions, expert installation, and unmatched service has not changed in the 45+ years we’ve been in business. Our substantial growth, innovative solutions and exceptional products have positioned Meyer as the industry leader – but what truly distinguishes us is our company culture, dedication to service, and effort we put into building relationships with our customers. Meyer is recognized among industrial, flexographic, food processing, transportation, and distribution center users as having value added, premium products and systems. Every individual we add to our team must embody our core values – People, Passion, Performance, Perseverance & Purpose. To learn more about our company, team, and core values, visit our website at www.meyerlab.com. Join our team, apply today! Meyer Lab is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.