Division Manager - Title Insurance Operations

Responsibilities

• Manages work activities and operations of a functional area or department that supports the title process
• Provides input to operational plans and works with Senior Management to ensure that plans are integrated with broader strategies
• Acts as a liaison with Escrow/Division managers and leaders of other functions/operations/business units and provides feedback and resolution on escalated issues, process issues/changes and results
• Covers coordination and monitoring efforts between groups
• Coordinates and monitors efforts between groups
• Works with vendors who provide services to FA, typically pre-approved; monitors/manage vendor compliance, cost effectiveness, quality and timeliness of work
• Improves processes/quality of output; in smaller locations, may manage a wider range of vendors including office management providers
• Tracks and monitors expenses; role may include office management-type duties

Requirements

• Extensive experience in the title and escrow industry including residential, commercial, subdivision, and exchanges
• Excellent supervisory skills
• Professional communication skills
• Computer skills
• Prior management experience required
• Bachelors degree or equivalent combination of education and experience
• 5-7 years of directly related experience
• 3-5 years demonstrated experience in a supervisory or management role
• Demonstrated success establishing, leading and maintaining effective working relationships at the Department Management level

Qualifications

Your Responsibilities On The Team

Manages work activities and operations of a functional area or department that supports the title process
Provides input to operational plans and works with Senior Management to ensure that plans are integrated with broader strategies
Acts as a liaison with Escrow/Division managers and leaders of other functions/operations/ business units and provides feedback and resolution on escalated issues, process issues/changes and results
Coordinates and monitors efforts between groups
Works with vendors who provide services to FA, typically pre-approved; monitors/manage vendor compliance, cost effectiveness, quality and timeliness of work
Improves processes/quality of output; in smaller locations, may manage a wider range of vendors including office management providers
Tracks and monitors expenses; role may include office management-type duties

Skills

Strong process skills required; detail oriented
Strong computer skills and knowledge of company operating systems/applications
Strong problem-solving and customer service skills
Able to lead/sought out for advice
Able to manage competing priorities
Successful track record designing, developing, and executing complex projects
Can influence the thinking of, or gain acceptance from others in sensitive situations using influence
Strong communication skills with the capacity to communicate the function's vision and the department's direction and set aligned goals
Provides resources and creates systems to measure results
Familiar with competitor, financial and industry dynamics
Actively recruits, retains and develops talent and holds employees accountable for results
Leads change, manages conflict and fosters collaboration
Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met
Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business

Benefits

Benefits at Lennar include:

• Comprehensive health insurance plans, including Medical, Dental, and Vision coverage
• 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%
• Paid Parental Leave
• Associate Assistance Plan
• Education Assistance Program
• Up to $30,000 in Adoption Assistance
• Up to three weeks of vacation annually
• Generous Holiday, Sick Leave, and Personal Day policies
• New Hire Referral Bonus Program
• Significant Home Purchase Discounts
• Everyone’s Included Day

Pay

The pay for this role is competitive and commensurate with experience.

Schedule

The schedule for this role is flexible and tailored to the needs of the individual and the business.