Division Manager

About the Role

Join Our Leadership Team! Moms In Motion is seeking an experienced, motivated leader to serve as our next Division Manager. This position provides leadership, guidance, and operational oversight for a team of Service Facilitators while ensuring exceptional service to the individuals and families we support. This role is ideal for someone who is passionate about coaching others, fostering accountability, and promoting compliance while creating a positive team culture.

Location Requirement

Applicants must live in Virginia to support field operations, attend in‑person meetings, and provide leadership within the assigned region.

Essential Responsibilities

• Lead, coach, mentor, and support a team of Service Facilitators.
• Monitor employee performance, productivity, and quality metrics.
• Ensure compliance with DMAS regulations, company policies, and documentation standards.
• Conduct regular one‑on‑one meetings, performance evaluations, and coaching sessions.
• Assist with recruitment, interviewing, onboarding, and employee development.
• Partner with Compliance, QA, HR, and Training to resolve operational issues and improve processes.
• Monitor caseload distribution and staffing needs.
• Address escalated participant concerns and assist with complex service issues.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Participate in leadership meetings and organizational initiatives.
• Travel throughout the assigned region as needed.

Qualifications

• Minimum of 2 years of leadership or supervisory experience preferred.
• Experience in Medicaid Waiver programs, case management, healthcare, or human services preferred.
• Strong knowledge of DMAS regulations and person‑centered practices is preferred.
• Excellent communication, organizational, and problem‑solving skills.
• Demonstrated ability to lead, coach, and develop employees.
• Ability to manage multiple priorities while meeting deadlines.
• Valid driver’s license with reliable transportation.

What We’re Looking For

• Lead with integrity and professionalism.
• Build trust through consistent communication and accountability.
• Support and develop employees to achieve their full potential.
• Make informed decisions while balancing operational and compliance priorities.
• Embrace change and contribute to organizational growth.

Why Join Moms In Motion?

At Moms In Motion, we are committed to supporting our employees while making a meaningful difference in the lives of the individuals and families we serve. We value collaboration, innovation, integrity, and leadership.

Benefits

• 401(k) with employer match
• Dental, health, and vision insurance
• Employee discounts
• Home office stipend
• Paid time off
• Training & development
• Paid training (set you up for success)
• PTO and paid holidays (Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving, Day after Thanksgiving, Winter Break: Dec 24 – Jan 1)
• One floater holiday (8 hours)
• Disability, life, and AD&D – company paid
• Flexible spending accounts & dependent care options
• Supplemental insurance (accident, cancer, critical care, etc.)
• Annual tech & auto stipends
• Mileage & cell‑phone reimbursement
• Fun employee perks (discounts on car rentals, Verizon, AAA, oil changes, etc.)
• Flexible work‑from‑home options
• EAP & telemedicine access