Division IT Support

Essential Duties and Responsibilities

• Provide support to users on all applications, including DHI Sales, Microsoft Office, web tools, and any other software used throughout the division
• Work with regional and corporate staff to meet the IT needs of the division
• Maintain the copiers, phone systems, printers, computers, networks, websites, and all software applications used by the division
• Manage computer software and hardware inventory, including maintenance and upgrades as well as replacement, when necessary
• Administer all user accounts and groups on all systems. This includes setting up new users, processing changes to user accounts, and terminating accounts upon employee separation
• Work with vendors to procure necessary equipment, services, and software
• Train staff on all applications
• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

Qualifications

• Education and/or Experience: Bachelor's degree from a four-year college or university One to two years of related experience and/or training Proficiency with MS Office and email

Preferred Qualifications

• Effective communication skills
• Able to multi-task and attention to detail