District Technology Technician

Location: EAC (Education and Administration Center) Recruiting Start Date 09/24/2026 This posting will be open at least five (5) days after the recruiting start date. Estimated Start Date 10/09/2026 Works as part of a team to provide first-line technical support to students, staff, and parents of Academy District 20, including but is not limited to: PC support and maintenance, user account management, systems administration of printers, desktops, laptops, and tablet devices; assigns and tracks all work orders at each school or administration building through the centralized ticketing system; provides software support in common education and productivity software packages to students, teachers, administrators, and other school personnel; works with district IT department to provide support and information to schools in standard IT processes, procedures, and practices The following statements are illustrative of the essential functions of the job and other key duties that may be required. The description may not include all functions performed by the incumbents in various locations. The district reserves the right to modify or change the duties or the essential functions of this job at any time. Reports consistently for work as scheduledPerforms other duties as assignedAttains proficient or higher evaluations on established Performance StandardsAssists in maintaining a current hardware and software inventory for assigned schoolsAssists with equipment ordering, budget preparation, and ordering of supplies and material for the assigned locationsAssists/coordinates preventative maintenance for building computers, networks, printers, and other related equipmentAttends pre-job training, ongoing training, and meetings as required during the school year in order to remain up-to-date on job proceduresEvaluates equipment and coordinates in recommendations of purchasesMaintains records necessary for effective operation of program, including monitoring expenses and the annual inventory of all materials and equipmentMaintains, orders, and organizes inventory of materials in an effective mannerOrganizes and maintains all computer equipment for staff and studentsParticipates in training activities as requiredPerforms installation, troubleshooting, repair, imaging, and software support for computers and tablet devicesPerforms operational support of technical equipmentPrepares technical documentation, user instruction guides, and conduct hardware and software training as requiredProvides information on the availability of programs for classroom useProvides reference assistance to students and staffSchedules and coordinates installations, maintenance, and repair of computer and networking equipmentServes as an ad hoc member of the districtwide committeesServes as an effective and supportive team member of the IT departmentSupervises staff assigned to repair computer equipmentSupports end-users with hardware and software related issues and questionsWorks with other District Technology Technicians, District IT, and school staff to resolve issues and problems Knowledge, Skills, And Abilities Ability to communicate effectively verbally and in writingAbility to create, access, input, retrieve, and manipulate information in various software systemsAbility to establish and maintain effective working relationships with individuals from many diverse backgrounds and professions including supervisors, administrators, coworkers, staff, students, parents, and the general publicAbility to follow oral and written instructionsAbility to greet and interact with the public in a courteous and professional mannerAbility to maintain confidentialityAbility to manage simultaneous demands and set clear prioritiesAbility to operate standard office equipment, performing a wide range of supportive tasksAbility to train others in procedures and the use of equipmentAbility to use computer equipment and related software to support diagnosticsAbility to work days, hours, locations, and assignments as directed by the supervisor within the position responsibilitiesAbility to work independently without direct supervisionCommitment to the education of students as a primary responsibilityComputer proficiency including office productivity applicationsConsiderable knowledge of computer equipment and related software for diagnosticsDemonstrated ability to manage simultaneous demands and set clear prioritiesDemonstrated ability to work well with others in a team settingDemonstrates citizenship, compassion, courage, discernment, excellence, honesty, hope, integrity, patience, perseverance, reliability, respect, responsibility, and trustworthinessDetail-orientedEnergetic, creative, innovative, flexibleExcellent cooperative, collaborative, and problem-solving skillsExperience networking client devices over wired and wireless networksKnowledge of and experience with common iPad productivity packages, apps, and browsersKnowledge of and experience with common PC productivity packages, apps, and browsersKnowledge of and experience with common tablet apps and willingness to learnKnowledge of and experience with the latest and recent version of major operating systems including Microsoft, Apple, and MacintoshKnowledge of how technology supports learningKnowledge, experience, and skill in the operation, configuration, troubleshooting, and repair of computer equipment, technical devices, and related softwareStrong organizational, interpersonal, written, listening, and verbal communication skillsStrong skills in problem-solving and trouble-shooting hardware and softwareWillingness to participate in ongoing training as required Work Environment: The work environment characteristics described here are representative of those a staff member typically encounters while performing the essential functions of this job. They are included for informational purposes and are not all-inclusive. The noise level in the work environment may alternate among quiet, moderate, and loud.The incumbent is frequently required to interact in person and through communication methods with the students, public, and/or other staff.The incumbent is required to work scheduled school/work hours and/or days.The incumbent may be required to work extended school/work hours and/or days as directed.Work is generally performed in a computer lab and office environment within school for district facility. Physical Demands: The following are some of the physical demands commonly associated with this position. They are included for informational purposes and are not all-inclusive. All physical demands, if listed, are considered essential functions Sits, stands, walks, stoops, kneels, and crouches/squats while performing dutiesHas oral and auditory capacity enabling interaction interpersonally and/or through communication devicesUses eyes, hands, and finger coordination enabling the use of equipment and writing utensilsLifts or carries burdens weighing up to 25 lbs. while performing dutiesConducts activities involving climbing, stooping, kneeling/bending, crouching/squatting, twisting, and reaching Cognitive Functions: The following are some of the cognitive functions commonly associated with this position. They are included for informational purposes and are not all-inclusive. The staff member may be required to analyze, communicate, compare, compile, compute, coordinate, copy, evaluate, instruct, negotiate, synthesize, reason, and use interpersonal skills. Required Qualifications Experience Networking Client Devices Over Wired and Wireless Networks, Experience Troubleshooting, Configuring, and Repairing Personal Computers, Network Printers, Educational and Productivity Software, Tablet Computing Devices, and Operating Systems, High school graduate -high school diploma or equivalent Preferred Qualifications Associate's degree or two or more years (48 semester hours or more of college with no degree) - Information Systems or related field, Bachelor's (Baccalaureate) degree (e.g., B.A., A.B., B.S.) - Information Systems or related field Compensation Range $24.18-25.39 Scheduled Weekly Hours 40 Hours Per Day 8.0 hour(s) per day Number Of Days Per Year 260 Days M-F Benefits Eligibility Full-time - Regular For more information on our benefits, please visit Employee Benefits | Academy District 20 (asd20.org). FLSA Status United States of America (Non-Exempt) How To Apply New applicants (including current district staff members) must use the Workday application portal. Documents emailed directly to a supervisor will not be considered for application purposes and will not receive a response. A completed online application also includes the following uploaded documents in PDF format: A current resume Please do not call to request site visits or interviews at the school/location. Please direct all inquiries via the email address indicated on the posting Hiring Manager Email mike.rutledge@asd20.org