District Supervisor Trainee - Dayton Zone (Includes Northern Cincinnati, Middletown & Dayton)

About the role

The District Supervisor at United Dairy Farmers is responsible for overseeing, leading, and managing up to 9 convenience stores within a district. The primary responsibility involves ensuring the delivery of an exceptional guest experience across each store by adhering to the UDF's Hi Five Guest Experience framework.

Responsibilities

• Monitor and coach store management teams to ensure the delivery of the UDF Hi Five Guest Experience.
• Analyze guest experience and quality assurance scores to identify areas of improvement and respond promptly.
• Stock merchandise, ensuring shelves, displays, milk boxes, and freezers are filled and faced, and dip cabinets are presentable.
• Manage inventory control, record sales transactions accurately, and participate in quarterly audits.
• Oversee recruitment, interviewing, and selection of store associates, and ensure efficient use of labor hours.
• Develop and mentor store management teams, fostering a positive and engaged work environment.
• Coordinate with the corporate fuel team on pricing strategies and changes, and ensure compliance with company policies and procedures.
• Prepare and analyze district financial reports, monitor competitor activities, and recommend responsive action.
• Operate store equipment, including POS terminals, gas consoles, and perform various administrative tasks.

Requirements

• High school diploma or GED equivalent.
• Five or more (5+) years' experience managing managers and/or direct reports.
• Previous experience in a quick-service restaurant (QSR) or convenience store (C-store) environment.
• Experience in multi-unit retail store management.

Skills and Abilities

• Belief in people development as a foundation for individual growth and organizational success.
• Excellent verbal and written communication skills.
• Strong organizational, problem-solving, and attention to detail skills.
• Self-starter with a high drive to manage time and prioritize opportunities.
• Computer proficiency in MS Office and PC.
• Prior experience with convenience/QSR-based POS systems and loyalty platforms.

Qualifications

• Ability to speak, hear, and understand English well enough to communicate effectively with customers.
• Ability to see well enough to operate store equipment and prepare DipSide items.
• Ability to tolerate exposure to extreme temperatures and lift heavy objects.
• Basic math skills to complete required records.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.