District Service Manager

For our client, we are seeking a District Service Manager to join the team of a leader in the Business Services space. This role will oversee field service operations across a district, with a strong focus on team leadership, customer issue resolution, and service performance. The position calls for someone who can drive accountability, improve daily management routines, and translate operational metrics into better outcomes for customers and the business. You will also partner cross-functionally to grow service agreement revenue, strengthen lead generation efforts, and implement sustainable process improvements. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $135,000 – $160,000 annually Responsibilities Resolve complex customer issues with urgency and precision Inspire and develop the team through coaching and mentoring Drive daily management and KPI performance by leading by example Generate revenue growth through service agreement sales and lead generation Implement sustainable solutions to systemic issues using continuous improvement tools Champion process improvement and innovation through kaizen methodologies Qualifications Bachelor's degree or equivalent experience with 6+ years leading field employees, or a Master's with 5+ years, or an Associate's with 8+ years Ability to listen to stakeholders and generate actionable insights Strong communication skills to set performance expectations and hold the team accountable Excellent deductive reasoning and problem-solving skills Commercial experience with direct selling and P&L ownership Benefits Comprehensive benefits package including paid time off Medical, dental, and vision insurance 401(k) plan for eligible employees Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.