District Receptionist - Office & Admin Specialist Int

About the role

The Minnesota State Patrol, its employees, and the general public rely on this position to provide report processing, receptionist services, secretarial and general clerical assistance.

Responsibilities

• Data entry sufficient to receive and review source documents, compare documents to database information, and edit documents
• Communications sufficient to present clear and concise explanations of governing rules and regulations in a manner that is understandable
• Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files
• Typing/keyboarding, using Microsoft Word or equivalent software, sufficient to produce documents such as emails and other correspondence in an efficient and timely manner
• Customer service to respectfully engage with clients, coworkers and customers, when handling difficult or complex problems and resolving escalated complaints or disputes

Requirements

• Knowledge of communications sufficient to present clear and concise explanations of governing rules and regulations in a manner that is understandable
• Experience with SWIFT (Statewide Integrated Financial Tool System), Employee Self-Service, CAD, data privacy rules, policies and procedures
• Database management with strong organizational and time management skills
• Experience using a multi-line telephone system
• Experience providing administrative support in Law Enforcement
• Ability to work cooperatively with individuals from diverse backgrounds and underserved communities

Qualifications

• Minimum qualifications: Skill in data entry sufficient to receive and review source documents, compare documents to database information, and edit documents
• Preferred qualifications: Experience with SWIFT (Statewide Integrated Financial Tool System), Employee Self-Service, CAD, data privacy rules, policies and procedures

Skills

• Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files
• Typing/keyboarding, using Microsoft Word or equivalent software, sufficient to produce documents such as emails and other correspondence in an efficient and timely manner
• Customer service to respectfully engage with clients, coworkers and customers, when handling difficult or complex problems and resolving escalated complaints or disputes

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care

Pay

$21.12 - $28.01 / hourly; $44,098 - $58,484 / annually

Schedule

Day Shift / 8:00 AM - 4:30 PM

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care