District Operations Manager

About the role

Join the world's largest HVAC company, recognized by Forbes as one of America's Best-In-State Employers 2025. As a District Operations Manager at Daikin Applied, you will shape your career with a company passionate about growth, innovation, and excellence. This role is based in-office in Pittsburgh, PA.

Responsibilities

• Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting.
• Support sales through involvement in job quotation and estimation. Approve estimates for scope of work, labor hours, and material content; assess profit risk of jobs; control material and labor costs; and provide feedback to the District Manager.
• Establish project timelines, meet with customers to communicate and coordinate project schedules, manage projects, assign personnel, oversee ordering of equipment and material, and ensure proper customer signoffs per corporate policy.
• Oversee quotation of call-in work and transactional sales (not requiring SSR skills), and assign personnel to ensure quotes are delivered to customers on a timely basis.
• Provide consistent communication with the current customer base and establish effective working relationships to identify additional selling opportunities.
• Ensure maintenance contract commitments are fulfilled and inspections are completed on time.
• Provide input to the Service Coordinator on scheduling activity of technicians.
• Work with the technician team to generate pull-through service and repair work on existing house accounts. Manage the Tech Tip program and lead customer care initiatives.
• Work with the Service Sales Representative and District Manager to resolve customer issues, including customer visits.
• Provide weekly job status, revenue, and warranty recovery reports to the District Manager.

Requirements

• Bachelor's Degree or equivalent experience.
• 6 to 8 years of experience, including 4+ years of people leadership experience.
• Previous experience leading a team of commercial HVAC technicians, with formal or informal supervisory responsibilities.
• Work visa sponsorship is not available for this position.

Benefits

• Multiple Medical insurance plan options, plus Dental and Vision insurance.
• 401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2%.
• Company-provided life insurance, plus optional employee-paid voluntary life insurance, dependent life coverage, and voluntary accident coverage.
• Short-term and long-term disability.
• 120 hours (3 weeks) Paid Time Off for new employees, plus 11 company-paid holidays.
• 40 hours paid sick time.
• Paid Parental Leave and Tuition Reimbursement after 6 months of continuous service.

Pay

The typical annual base salary for this position ranges from $80,400 to $136,600 in Pittsburgh. The range reflects the pay for all positions in this job grade. Individual base pay will depend on skills, qualifications, experience, and location. This position is also eligible for an operations incentive plan.