District Operations Manager

Employment Type: Full-Time, W2 | Bi-Weekly Pay

About Us

Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 700 employees services more than 160,000 apartment units across the country. As a rapidly growing company, we offer our team members opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability.

About the Role

In this role you will oversee all operations for doorstep trash collection in your market from end to end. You will be responsible for new community rollouts, building and supporting your team, visiting clients and working in the field. This role requires a mixture of both white collar and blue collar work. You must be willing to roll up your sleeves and lead from the front on a daily basis!

Responsibilities

• Lead operations across multiple residential properties, ensuring flawless nightly execution
• Hire and train porters to CCS standards
• Conduct employee audits and on-site quality checks
• Build and maintain strong relationships with property managers and clients
• Handle scheduling and ensure coverage—no missed pickups!
• Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms
• Respond to on-site operational issues such as equipment failures or staffing gaps
• Maintain nightly reporting, payroll, employee documentation, and compliance
• Assist in community onboarding, including resident orientations and equipment distribution

Requirements

• Clean driving record with at least 5 years of experience to be eligible for a company vehicle
• Ability to utilize basic Microsoft suite software competently (Word, Excel, PowerPoint)
• Ability to work outside for extended periods of time while being on your feet for miles at a time without assistance
• A great work ethic—completing both blue collar and white collar tasks daily

Qualifications

• A hands-on leader who's not afraid to work late nights or fill in on a route if needed
• A natural problem solver and communicator—proactive, honest, and solution-focused
• Comfortable managing people, systems, and processes in a fast-paced, high-accountability environment
• Flexible and responsive—able to pivot when staffing gaps or service issues arise
• A team builder who leads by example and wants to grow with the company

Schedule

• Night and weekend availability required; routes run 7 days a week
• Peak working hours are 7pm–2am daily
• Mix of field work and administrative tasks, with flexible daytime hours based on needs
• Travel to neighboring markets may be required to support operations

Pay

Base Salary: $55,000/year (bi-weekly pay)

Annual Bonus: $5,000 (paid quarterly, performance-based)

Total OTE: $60,000

Benefits

• Company vehicle for all work-related use (maintenance and gas covered)
• Health insurance for you and your family (sponsored plan)
• 401(k) with 4% matching on first 5% after 12 months
• Growth opportunity: Help build and lead new districts as we expand