District Operations Manager
Community Concierge Services · Charlotte, NC · 1 mo ago
Management$55k–$60k/yrFull-time
About the role
Lead operations across multiple residential properties, ensuring flawless nightly execution. Hire and train porters to CCS standards. Conduct employee audits and on-site quality checks. Build and maintain strong relationships with property managers and clients. Handle scheduling and ensure coverage-no missed pickups! Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms. Respond to on-site operational issues such as equipment failures or staffing gaps. Maintain nightly reporting, payroll, employee documentation, and compliance. Assist in community onboarding, including resident orientations and equipment distribution.
Responsibilities
- Lead operations across multiple residential properties, ensuring flawless nightly execution
- Hire and train porters to CCS standards
- Conduct employee audits and on-site quality checks
- Build and maintain strong relationships with property managers and clients
- Handle scheduling and ensure coverage-no missed pickups!
- Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms
- Respond to on-site operational issues such as equipment failures or staffing gaps
- Maintain nightly reporting, payroll, employee documentation, and compliance
- Aid in community onboarding, including resident orientations and equipment distribution
Requirements
- Clean driving record with at least 5 years of experience to be eligible for a company vehicle
- Ability to pass a background check
- Ability to pass a drug test
- Ability to utilize basic Microsoft suite software competently (word, excel, powerpoint)
- Ability to work outside for extended periods of time while being on your feet for miles at a time without assistance
- A great work ethic - completing both blue collar and white collar tasks daily
Benefits
- Compensation: Base Salary: $55,000-$60,000/year (bi-weekly pay), Annual Bonus: $5,000 (paid quarterly)(performance based)
- Company Vehicle for all work-related use (maintenance and gas covered)
- Health Insurance for you and your family (sponsored plan)
- 401(k) with Matching: 4% match on first 5% after 12 months