Jobs · Management · North Carolina

District Operations Manager

Community Concierge Services · Charlotte, NC · 1 mo ago
Management$55k–$60k/yrFull-time

About the role

Lead operations across multiple residential properties, ensuring flawless nightly execution. Hire and train porters to CCS standards. Conduct employee audits and on-site quality checks. Build and maintain strong relationships with property managers and clients. Handle scheduling and ensure coverage-no missed pickups! Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms. Respond to on-site operational issues such as equipment failures or staffing gaps. Maintain nightly reporting, payroll, employee documentation, and compliance. Assist in community onboarding, including resident orientations and equipment distribution.

Responsibilities

  • Lead operations across multiple residential properties, ensuring flawless nightly execution
  • Hire and train porters to CCS standards
  • Conduct employee audits and on-site quality checks
  • Build and maintain strong relationships with property managers and clients
  • Handle scheduling and ensure coverage-no missed pickups!
  • Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms
  • Respond to on-site operational issues such as equipment failures or staffing gaps
  • Maintain nightly reporting, payroll, employee documentation, and compliance
  • Aid in community onboarding, including resident orientations and equipment distribution

Requirements

  • Clean driving record with at least 5 years of experience to be eligible for a company vehicle
  • Ability to pass a background check
  • Ability to pass a drug test
  • Ability to utilize basic Microsoft suite software competently (word, excel, powerpoint)
  • Ability to work outside for extended periods of time while being on your feet for miles at a time without assistance
  • A great work ethic - completing both blue collar and white collar tasks daily

Benefits

  • Compensation: Base Salary: $55,000-$60,000/year (bi-weekly pay), Annual Bonus: $5,000 (paid quarterly)(performance based)
  • Company Vehicle for all work-related use (maintenance and gas covered)
  • Health Insurance for you and your family (sponsored plan)
  • 401(k) with Matching: 4% match on first 5% after 12 months

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