District Operations Manager
Community Concierge Services · Cary, NC · 1 wk ago
Management$55k–$60k/yrFull-time
Employment Type: Full-Time, W2 | Bi-Weekly Pay
About Us
Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 700 employees services more than 160,000 apartment units across the country. As a rapidly growing company, we offer our team members opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability.
Responsibilities
- Lead operations across multiple residential properties, ensuring flawless nightly execution
- Hire and train porters to CCS standards
- Conduct employee audits and on-site quality checks
- Build and maintain strong relationships with property managers and clients
- Handle scheduling and ensure coverage—no missed pickups!
- Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms
- Respond to on-site operational issues such as equipment failures or staffing gaps
- Maintain nightly reporting, payroll, employee documentation, and compliance
- Assist in community onboarding, including resident orientations and equipment distribution
Want to stand out? Candidates who submit a 1–2 minute video introduction about themselves will be prioritized in the review process. Please email your video to markg@go-ccs.com
Schedule
- Night and weekend availability required; routes run 7 days a week
- Peak working hours are 7pm-2am daily
- Mix of field work and administrative tasks, with flexible daytime hours based on needs
- Travel to neighboring markets may be required to support operations
Requirements
- Clean driving record with at least 5 years of experience to be eligible for a company vehicle
- Ability to pass a background check
- Ability to pass a drug test
- Ability to utilize basic Microsoft suite software competently (Word, Excel, PowerPoint)
- Ability to work outside for extended periods of time while being on your feet for miles at a time without assistance
- A great work ethic—completing both blue collar and white collar tasks daily
Skills
- A hands-on leader who's not afraid to work late nights or fill in on a route if needed
- A natural problem solver and communicator—proactive, honest, and solution-focused
- Comfortable managing people, systems, and processes in a fast-paced, high-accountability environment
- Flexible and responsive—able to pivot when staffing gaps or service issues arise
- A team builder who leads by example and wants to grow with the company
Pay
- Base Salary: $55,000-$60,000/year (bi-weekly pay)
- Annual Bonus: $5,000 (paid quarterly, performance-based)
Benefits
- Company Vehicle for all work-related use (maintenance and gas covered)
- Health Insurance for you and your family (sponsored plan)
- 401(k) with Matching: 4% match on first 5% after 12 months
- Growth Opportunity: Help build and lead new districts as we expand