District Manager, Popeyes Louisiana Kitchen, Company Operations
Popeyes Louisiana Kitchen · Miami, FL · 2 mo ago
ManufacturingFull-time
About the role
As an integral member of Popeyes Company Operations team, the District Manager oversees five to six restaurants and is directly responsible for the Profit & Loss (P&L) statement. This position leads a restaurant management team to meet operational and organizational objectives while adhering to brand standards. You will work closely with the corporate office to provide support and feedback for improving all aspects of the business (Operations, Marketing, Finance, Technology).
Responsibilities
- Manage and lead a restaurant management team to maintain high guest satisfaction through safe, clean, and high-quality restaurant operations.
- Create operational plans to support company initiatives, achieve operational excellence, and adhere to brand standards.
- Review and respond to guest feedback consistently to address concerns and maintain a strong local community presence.
- Build a high-performing team through proactive recruitment, hiring, and compliance with training programs.
- Oversee all people-related decisions, including performance assessments, coaching plans, and development of restaurant managers.
- Recognize and reinforce individual and team accomplishments using existing tools and new methods of employee and restaurant recognition.
- Manage restaurant profitability by improving sales, maintaining accurate cash counts, controlling costs, and executing plans to improve food cost and labor efficiency.
- Conduct restaurant audits to review business performance and store environment, identifying opportunities for improvement and coaching store management.
- Ensure adherence to wage and hour guidelines for all restaurant employees, especially minors.
- Support corporate initiatives through restaurant pilots and feedback programs to optimize brand standards and performance.
- Conduct weekly meetings with Restaurant General Managers (RGMs) to review results, communicate changes, and lead improvement efforts.
Requirements
- Strong business leadership with the ability to drive specific behaviors by leading by example.
- Proven coaching and training experience.
- Ability to manage the overall operations and profitability of multiple stores.
- Excellent project management, organizational, and scheduling skills.
- Experience managing P&L and demonstrated time management skills to meet objectives.
- Strong verbal and written communication skills.
- Bachelor’s degree preferred.
- 2-4 years of restaurant management or multi-unit experience.
- Flexible schedule and ability to travel regularly to assigned restaurants.
- Excellent follow-up and communication skills.
Benefits
- Comprehensive global paid parental leave program supporting employees as they expand their families.
- Free telemedicine and mental wellness support.