District Manager -Pennsylvania

Summary

As the District Manager, you will oversee operations within an assigned district of 6-12 stores, focusing on living, teaching, and demonstrating MOD Pizza's culture and promoting it across all interactions.

Key Responsibilities

• Consistently role model a customer-first attitude and exhibit the company’s culture, mission, and values through everyday activities and behaviors.
• Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement; work in collaboration with Store Management Teams on identified factors.
• Regularly utilize management information tools and analyze financial reports to identify and address trends and issues in store and district performance.
• Troubleshoot problems; promptly answer questions from stores in response to employee assistance, guest feedback, and complaints.
• Directly supervise vendor relationships (new and existing) to ensure product relevance and cost-efficiency; educate employees in new products, services, programs, etc.
• Participate in the staffing process for store management positions (recruiting, interviewing, hiring and training); regularly monitor and lead district-wide management staffing levels.
• Aid general managers in recruiting and hiring for store hourly positions, as needed.
• Manage new store opening duties; staffing, training, and supervising vendors to ensure all supplies are delivered on time.
• Prepare, communicate, and educate Management Teams and applicable MOD Pizza employees on changes of policies, practices, and standards within the organization.
• Responsible for promoting clean and safe working environments; strict adherence to all Safety and Health Department standards.
• Create an environment, through personal actions, where ideas can be shared, questions can be asked, and individuals are accountable for their actions.
• Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as finding new, creative, and impactful methods of recognition.

Required Qualifications

• Excellent communication and interpersonal skills.
• Solid leadership skills; ability to make good decisions and carry out company policies in accordance with applicable regulations and procedures.
• Consistent track record in creative ideas/strategies for cost containment and plan design and implementation of best practices.
• Ability to work independently and act as a manager of overall operations of multiple stores.
• Self-motivated and customer service oriented.
• Ability to prioritize tasks, work well under pressure, and deal with stressful situations.
• Participative management style; use a 'hands-on' approach.
• Experience in motivating team members to work together to achieve goals.
• Capable of facilitating discussions between individuals with differing perspectives.
• Experience confronting performance issues and taking corrective action when necessary, as well as giving rewards and recognition.
• Develops a positive, respectful, productive, and professional work environment and image.
• Basic understanding of State Health, OSHA, EEOC regulations, federal and state employment laws.
• PC proficiency in such applications as Outlook, Word, and Excel.

Physical Requirements

District Managers will work in the store, involving managing the team and stepping in to support operations as needed. They will occasionally position themselves to handle or move objects weighing up to 50 lbs, operate hand-held appliances and simple machinery, and regularly operate computers and other office equipment. They must communicate and exchange information with co-workers and other individuals in person and electronically.