Jobs · Customer Service · Pennsylvania

district manager, Chester County, PA

Starbucks · Royersford, PA · 2 mo ago
Customer ServiceFull-time

About the role

As a District Manager at Starbucks, you will enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across stores, and being part of local communities.

Responsibilities

  • Direct a multi-unit portfolio of stores by planning strategies and consistent implementation.
  • Develop district-level strategies to achieve each store's financial, operational, and customer-service goals, while addressing each store's unique strengths and challenges.
  • Lead a team of leaders by motivating, coaching, and strengthening Store Managers as team leaders, retail operators, and business owners.
  • Serve as a resource by providing expertise on key customer issues, team staffing and management, store operations, and company policies and procedures.

Requirements

  • 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations, and customer service.
  • 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
  • 3+ years of experience in a customer service-oriented role.
  • Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting.
  • Strong organizational, interpersonal, and problem-solving skills.
  • Minimum High School or GED.

Qualifications

Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.

Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends, and/or holidays.

Skills

Not specified

Benefits

Join us and connect with something bigger, apply today!

We offer a comprehensive benefits package including:

  • Medical, dental, vision, basic and supplemental life insurance
  • Paid parental leave, family expansion reimbursement, and financial well-being tools
  • Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock)
  • Emergency savings, and educational opportunities
  • Access to backup care and DACA reimbursement
  • Compliance with state and local laws regarding employee leave benefits

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

The actual schedule offered to the successful candidate will be based on the facts and circumstances of each position and candidate.

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